Orquidea Sanchez-Dewitz
Kelly Education
Miami,FL
2027
years of professional experience
Ensured exceptional customer service standards in fast-paced quick-service environments, showcasing commitment and a proven track record of performance excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Substitute Teacher
- Delivered engaging instruction across diverse subjects to promote student understanding and participation.
- Adapted lesson plans to meet individual student needs, enhancing learning experiences for all learners.
- Managed classroom behavior effectively, fostering a positive and respectful learning environment.
- Collaborated with school staff to ensure continuity in curriculum delivery during teacher absences.
- Implemented educational technologies to support interactive and dynamic classroom activities.
- Provided constructive feedback on student performance, supporting academic growth and development.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
Interpretive Programs Attendant
4 Years- Executed maintenance and operational tasks for animal encounters, promoting educational interactions.
- Managed daily operations of animal care and maintenance in designated areas, ensuring adherence to established standard operating procedures for optimal animal welfare.
- Crafted detailed guidelines for guests participating in animal encounters, promoting understanding and interaction.
- Achieved accurate daily sales transaction reporting to facilitate informed business decisions. Enhanced animal welfare by diligently completing daily enrichment logs.
- Managed daily operations of animal exhibits, ensuring optimal conditions for wildlife welfare.
- Coordinated team efforts to maintain cleanliness and safety across zoo facilities.
- Developed engaging programs that enhanced visitor understanding of wildlife conservation.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
SSA Food Service Associate
2 Years 10 Months- Managed receipt of payments from customers for goods and services, systematically recording all transactions.
- Achieved customer satisfaction by efficiently processing payments and delivering accurate receipts. Enhanced transactional efficiency through effective handling of cash and receipt distribution. Contributed to operational success by ensuring timely and accurate receipt issuance.
- Oversaw daily cash register functions, maintaining efficiency and accuracy in service station operations.
- Provided exceptional customer service to enhance guest experiences at Zoo Miami.
- Operated kitchen equipment and maintained cleanliness in food preparation areas.
- Collaborated with team members to streamline food service processes and improve efficiency.
- Implemented best practices for sanitation, aligning with health department regulations.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School
Skills
Achieved high customer satisfaction ratings by resolving issues promptly and effectively. Implemented service improvements resulting in increased customer retention. Strengthened customer relationships through proactive engagement and support.
Engaged with colleagues to enhance teamwork and drive project outcomes.
Implemented effective organizational strategies to manage multiple tasks and deadlines.
Articulated ideas and information through verbal communication to support project objectives.
Achieved timely project completion through effective management of simultaneous tasks. Maximized team productivity by skillfully navigating overlapping responsibilities. Delivered results by prioritizing critical tasks in fast-paced environments.
Conducted thorough reviews and assessments to maintain high levels of detail-oriented work.
Achieved timely project completions by implementing streamlined time management strategies. Facilitated effective communication across teams
leading to reduced turnaround times. Maximized team productivity through focused prioritization of tasks and deadlines.
Demonstrated exceptional interpersonal skills in building relationships and resolving conflicts within diverse teams.
Facilitated collaborative problem-solving sessions to drive innovative solutions and improve team performance.
Enhanced team performance through adept active listening
resulting in quicker resolution of issues. Promoted a culture of inclusivity by valuing each member's input
leading to innovative solutions. Strengthened relationships within the team by demonstrating genuine interest in colleagues' viewpoints.
Cultivated resilience and responsiveness to evolving demands and team dynamics.
Timeline
Interpretive Programs Attendant
Zoo Miami (Miami-Dade County)
09.2018 - 09.2022Read More
SSA Food Service Associate
Zoo Miami
02.2017 - 12.2019Read More
Miami Southridge Senior High School
High School
Read More
Substitute Teacher
Kelly Education
2024 - CurrentRead More