Ortaria Pittman
Warner Robins,GA
Summary
Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
Overview
10
10
years of professional experience
Work History
LEX Receptionist
Anywhere Works
Warner Robins, GA
10.2023 - Current
- Performed data entry tasks to keep records up-to-date and accurately entered into the system.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Collected deposits or payments and arranged for billing.
- Maintained current knowledge of company products, services, and processes.
- Utilized computer systems such as Microsoft Office Suite for data entry purposes.
- Adhered strictly to departmental policies and procedures at all times.
- Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
Amazon.com-Customer Service
Amazon.com
12.2015 - 10.2025
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Performed data entry tasks to keep records up-to-date and accurately entered into the system.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Explored alternative solutions when initial attempts failed to resolve an issue.
- Maintained current knowledge of company products, services, and processes.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Utilized computer systems such as Microsoft Office Suite for data entry purposes.
Education
Computer Information Technology - Microcomputers
Middle Georgia Technical College
Warner Robins, GA01-2004
Skills
- Graphic Designer
- Claim Customer Service Representative
- Auto, Property, and Commercial
- Project Coordination
- Data Entry
- Scheduling
- File Management
- Administrative Support
- Technical Support
- Tech-Savvy
- Information Protection
- Database Administration
- Security Awareness
- Multi-Line Telephone Systems
- Multi-Line Telephone Skills
- Business Administration
- Microsoft Office Specialist Certified
References
References available upon request.
Timeline
LEX Receptionist
Anywhere Works
10.2023 - Current
Amazon.com-Customer Service
Amazon.com
12.2015 - 10.2025
Computer Information Technology - Microcomputers
Middle Georgia Technical College
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