Orvetta Smith
Cincinnati,OH
Overview
16
16
years of professional experience
Work History
Human Resources Coordinator
ATL, a Bureau Veritas Company
10.2018 - 02.2026
- Performed HR coordinator functions to support leaders and management teams in both Human Resources and Talent Acquisition for a global consumer goods company.
- Promoted from HR Assistant to HR Coordinator based on performance that exceeded expectations, strong work ethic, ability to proficiently perform and train others on department processes and delivering exceptional service to customers.
- Conducted weekly company and benefits orientation for new hires. Sent weekly hiring manager communications to confirm new hire information and coordinated scheduling for each new employee.
- Coordinated and supported all HR and Talent Acquisition functions related to onboarding with responsibility for all pre-employment activities from hire through day one onboarding.
- Conducted pre-and post-adverse action process for candidates that do not successfully pass criminal background checks; escalating to HR Business Partner for resolution.
- Resolved all pre-employment issues such as MRO review for insufficient drug testing results, candidate correspondence, and system troubleshooting.
- Managed vendor relationships and functions for recruiting and HR, including external client procurement and billing systems. Responsible for all data entry for billing and vendor managements systems, completing I-9 process through E-Verify, maintaining HRIS and safety compliance.
- Supported immigration onboarding process, verifying documentation for F-1 OPT Work Visa status and tracking expirations and/or renewals.
- Conducted onboarding, pre-employment and site arrival activities according to requirements established by large corporate consumer goods clients including Eli Lilly, Procter & Gamble, KAO Brands, Colgate and Johnson & Johnson.
- Responsible for client medical surveillance process which ensured required pre-employment medical screens were conducted according to site requirements such as fit for duty physicals and respirator fittings. Reviewed results and communicated clearance to hiring team.
- Successfully transitioned onsite personnel file storage to electronic files for nearly 500 employees. Created project plan for file storage or destruction according to recordkeeping guidelines. Cleared out storage room and supported conversion to flexible office space.
- Sunset former Paycor HRIS and manually entered and uploaded employee data for all employees into SuccessFactors during postmerger integration phase & company acquisition. Data migration included general employee data, previous performance reviews, training documents and employee relations documents.
- Provided support to HR Business Partners to revise weekly new hire orientation presentation post-merger, updating data to reflect new company branding and content.
- Served as a primary point of contact, alongside HR Business Partners, for all HR inquiries related to employee matters, primarily responsible for responding to all department emails directed to HR or Talent team.
- Provided in-office administrative support for headquarters location, providing front desk coverage and receptionist duties.
- Assisted with planning office events and employee engagement activities including set-up and tear-down.
- Maintained personnel file room for nearly 500 active employees; conducted monthly file audits to ensure compliance.
- Maintained Outlook calendars for conference rooms and large group activity scheduling.
- Ordered and maintained general office and department supplies, ensuring necessary stock is available and within budget.
- Maintained compliance with federal, state and local employment and benefits laws and regulations. Responsible for all associate tracking and documentation for employment authorization and sponsorship.
- Processed unemployment and workers compensations claims, creating analytics reports and metrics for recruiting, benefits, turnover and performance management reporting.
- Coordinated monthly birthday all-staff announcements, accurately reporting employee birthday and anniversary announcements for over 1,000 employees.
Audit Technician
Butler County Child Support Enforcement Agency
04.2015 - 10.2018
- Reviewed and accurately interpreted all court orders, administrative orders, pleadings, payment records, case narratives, case files, and other documentation. Prepared accurate calculations of arrearages due on accounts based upon those interpretations and in accordance with stated agency policy.
- Responded to all inquiries, both written and verbal, from parents and custodians, the general public, other child support agencies or entities, individuals and organizations. Provided accurate and complete information in a timely manner, conveyed the information in a logical, understandable, courteous and correct manner.
- Entered data into and extracted data from various systems to collect and interpret information regarding both case demographics and support payment history; updated profile information as necessary.
- Demonstrated exceptional customer service to all clients by answering questions and assisting in resolving problems either in person, via telephone, or through written communication. Worked with CSEA Staff and related agencies, offices, courts, and other organizations in a respectful, cooperative and efficient manner in order to provide a high level of service to the agency's clients.
Member Service Representative
Chaco Credit Union (now Telhio)
04.2010 - 04.2015
- Conducted all member service and teller duties within a Chaco Credit Union branch location. Processed all service requests for members such as stop payments, check orders, address changes, card ordering, and account maintenance.
- Provided accurate information regarding our loan and savings rates, fees, account balances, and activity. Processed all transaction requests for members, such as payments, transfers, deposits, cash advances, outgoing wires, and withdrawals with accuracy and in accordance with company policy and procedure guidelines.
- Established mobile banking and bill pay services for members and provided guidance when requested; performed teller duties as assigned. Adhered to approved cash handling processes and ensure cash teller drawer was accurately balanced daily.
- Adhered to all operational, merchandise, and loss prevention standards. Cross-trained in all areas of the store and served as backup to store management.
Timeline
Human Resources Coordinator
ATL, a Bureau Veritas Company
10.2018 - 02.2026
Audit Technician
Butler County Child Support Enforcement Agency
04.2015 - 10.2018
Member Service Representative
Chaco Credit Union (now Telhio)
04.2010 - 04.2015