Orviron Wells
Smyrna,GA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Chime Solutions
Morrow, GA
10.2020 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Answered constant flow of customer calls with minimal wait times.
Driver
General Wholesale Beer
Atlanta, CA
05.2019 - 10.2020
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Front of House Manager
Soirée Steak And Oyster House
Kansas City, MO
10.2016 - 05.2019
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Education
Diploma -
Paseo Acad. Of Performing Arts
Kansas City, MO05.2011
Skills
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Courteous with Strong Service Mindset
Affiliations
- Freemason
Timeline
Customer Service Representative
Chime Solutions
10.2020 - Current
Driver
General Wholesale Beer
05.2019 - 10.2020
Front of House Manager
Soirée Steak And Oyster House
10.2016 - 05.2019
Diploma -
Paseo Acad. Of Performing Arts
Similar Profiles
Ta'Tianna StephensTa'Tianna Stephens
Customer Service Representative at Chime SolutionsCustomer Service Representative at Chime Solutions
Delicia WoodsDelicia Woods
Customer Service Representative at Chime SolutionsCustomer Service Representative at Chime Solutions
Keyarra WebberKeyarra Webber
Customer Service Representative at Chime SolutionsCustomer Service Representative at Chime Solutions