Osama Abuhijleh

Learning Ambassador:

• Welcomed new hires.
• Taught and coached Amazon SOP and safety practices to other Amazonians.
• Observed and provided feedback to Amazonians on areas for improvement.
• I stayed in contact with Amazonians who needed the most help until progress was made.
• Collaborated with management to identify Amazonians who are struggling across various work paths.
• Assisted other Amazonians with frequently asked questions regarding the reasoning behind certain actions we take while working.
• Demonstrated safety procedures and standard safety regulations.

Yard Marshall:

• Unload the volume from the trailer to the working floor.
• Worked with the driver and other stations to track and monitor volume.
• Worked with the dock lead to effectively identify volume barriers and ways to fix them.
• Effectively organizing the volume received to meet safety standards.

Cluster lead:

• Worked with management to achieve operational goals while having a safe environment.
• Kept a safe working environment for the associate working with me by preventing aisle abandonment.
• I improved the associates who worked with me by monitoring and giving feedback on stowing or pulling techniques.
• Coached associates on the importance of library style and the long-term effects.