Osamudiamen Joshua Omigie
Arlington,TX
Summary
Results-driven Business Management graduate with demonstrated success across retail, healthcare, and customer service sectors. Known for exceptional customer relationship management and operational efficiency improvements. Proven track record in sales leadership, consistently exceeding targets while maintaining high customer satisfaction levels and proven experience in people management, employee training, and compliance adherence. Demonstrated success in team leadership, conflict resolution, and implementing effective operational procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Advisor
Best Buy
Arlington, TX
06.2024 - Current
- Consistently achieve and exceed monthly sales targets through consultative selling approaches.
- Develop and implement customer engagement strategies to increase store revenue.
- Collaborate with team members to optimize store layout and product placement.
- Provide comprehensive product knowledge training to new team members.
- Maintain exceptional customer satisfaction ratings through personalized service.
Respite Worker
Maxim Healthcare
Sacramento, CA
01.2024 - Current
- Provide specialized care support for patients, ensuring adherence to detailed care plans.
- Manage medication administration, and maintain accurate documentation of patient care.
- Monitor and report health status changes to healthcare professionals and primary caregivers.
- Implement safety protocols and emergency procedures as needed.
- Maintain HIPAA compliance while handling sensitive patient information.
Landscaper
Landscaping Company
Arlington, TX
07.2021 - 11.2023
- Managed client relationships and service schedules for 30+ regular accounts
- Developed and implemented efficient lawn care procedures, reducing service time by 20%.
- Led three-person maintenance crews, ensuring quality standards and timeline adherence.
- Created and maintained detailed service records and client communication logs.
- Generated new business through referrals and excellent service quality.
Personal Shopper
Instacart
Arlington, TX
04.2020 - 01.2021
- Maintained a 98% customer satisfaction rating through accurate order fulfillment.
- Optimized shopping routes to increase delivery efficiency.
- Managed multiple orders simultaneously, while maintaining quality standards.
- Resolved customer concerns promptly to ensure client retention.
Pharmacy Technician
CVS Pharmacy
Arlington, TX
10.2016 - 01.2019
- Processed over 200 prescriptions daily while maintaining accuracy standards.
- Managed inventory control systems, reducing stockouts by 15%.
- Resolved insurance claim issues, improving customer satisfaction rates.
- Provided medication counseling support under pharmacist supervision.
- Implemented a new filing system, reducing prescription retrieval time by 25%.
Education
BBA - Business Administration And Management
The University of Texas At Arlington
Arlington, TX06-2024
Skills
- Strategic Planning
- Sales Operations
- Customer Relationship Management
- Inventory Management
- Process Improvement
- Team leadership
- Microsoft Office Suite
- POS systems
- Inventory Management Systems
- Healthcare documentation
- Insurance processing
- Cross-functional collaboration
- Problem resolution
- Client communication
- Time Management
- Adaptability
Certification
National Health & Safety Association Standard CPR/AED & First Aid
Timeline
Sales Advisor
Best Buy
06.2024 - Current
Respite Worker
Maxim Healthcare
01.2024 - Current
Landscaper
Landscaping Company
07.2021 - 11.2023
Personal Shopper
Instacart
04.2020 - 01.2021
Pharmacy Technician
CVS Pharmacy
10.2016 - 01.2019
BBA - Business Administration And Management
The University of Texas At Arlington
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