Levon Pinkney
Norfolk,VA
Summary
Dedicated to creating genuine partnerships to help businesses grow Levon specialize in earning trust of others throughout my career I have maintained a strong record in training and motivating staff to achieve I enjoy meeting new people and learning about their lives
Overview
22
22
years of professional experience
Work History
Sales Advisor
Life Protect 24/7
Norfolk, VA
01.2020 - 03.2023
- Responded to in-person and telephone requests for information about company offerings.
- Demonstrated features, answered questions and offered solutions.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
Marketing Coordinator
Law Enforcement Against Drugs
Virginia Beach, VA
01.2020 - 03.2023
- Mentored local personnel on best practices and protocols to maximize productivity.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Developed and executed marketing plans for trade shows and other events to increase brand awareness.
- Tracked and reported on marketing campaign responses.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Continually maintained and improved company's reputation and positive image in markets served.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Dispatch Operator
AAA Staffing
Norfolk, VA
02.2019 - 04.2022
- Minimized cost of operations by optimizing routes for drivers to align with budget.
- Monitored vehicle locations to coordinate timely arrivals.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Developed and implemented customer service policies and procedures.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Licensed Practical Nurse
Sentara Life Care Corporation
Norfolk, VA
06.2001 - 09.2018
- Cared for wounds, provided treatments, and assisted with procedures.
- Developed and implemented individualized patient care plans.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Responded to patient requests with appropriate clinical and personal assistance.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Took samples to complete diagnostic and routine assessment tests.
- Reviewed patient history to verify conditions and current medications.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored patient health conditions to report changes to assigned physician.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Comforted and counseled patients and families throughout care process.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Provided patient education on health care issues and prescribed medications.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Delivered emotional support to patients and families during challenging times.
- Administered medications and injections to patients.
- Assisted with admissions, appointments, transfers, and discharges.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Education
Practical Nurse - Health Care
Tidewater Tech
Norfolk, VA06.2000
Skills
- Information Updates
- Product and Service Knowledge
- B2B Sales
- Client Correspondence
- Cash Counting
- Upselling Strategies
- Sales Experience
- Customer Service
- Expense Reporting
- Accounting Records
- Reading Comprehension
- Market Research
- Customer Rapport-Building
- Effective Presentations
- Continuous Improvement Strategies
- Negotiation Tactics
- Organizational Systems
- Charitable Donations
- Contact Management Systems
- Promotional Planning
- Speaking Clearly
- Training and Development
- Effective Scheduling
- Technological Knowledge
- Strategic Planning
- Customer Relations
- Sales
Timeline
Sales Advisor
Life Protect 24/7
01.2020 - 03.2023
Marketing Coordinator
Law Enforcement Against Drugs
01.2020 - 03.2023
Dispatch Operator
AAA Staffing
02.2019 - 04.2022
Licensed Practical Nurse
Sentara Life Care Corporation
06.2001 - 09.2018
Practical Nurse - Health Care
Tidewater Tech