Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
10
10
years of professional experience
Work History
Business Development Officer
Home Street Bank
09.2022 - Current
Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
Built relationships with colleagues to facilitate teamwork, cooperation and success.
Completed and submitted monthly and yearly reports to support executive decision making.
Generated new business with marketing initiatives and strategic plans.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Delivered campaigns to solidify new client opportunities and generate new business.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Senior Business Banking Specialist
Wells Fargo & Company
04.2013 - 09.2022
Identified customer desires and goals through needs-based sales tactics.
Presented products and services to customers using in-depth knowledge to answer questions.
Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
Assisted customers with banking needs and inquiries.
Educated customers on online banking and mobile banking applications.
Referred customers to other banking departments for specialized services.
Established rapport with new clients to increase satisfaction and loyalty.
Processed wide variety of retail banking transactions for personal and commercial customers.
Volunteer at Parker Street Food and Furniture Bank/Life Branch Church food bankVolunteer at Parker Street Food and Furniture Bank/Life Branch Church food bank