Oscar Emeasoba
Elgin,SC
Summary
At Mazda of Columbia, I excelled as a Finance Manager, enhancing dealership profitability and customer satisfaction through adept credit management and transparent financing options. My expertise in sales management and commitment to ethical standards significantly boosted brand awareness, showcasing my ability to blend hard skills like financial analysis with soft skills like customer service.
Overview
8
8
years of professional experience
Work History
Finance Manager
Mazda of Columbia
Columbia, SC
04.2022 - Current
- Proactively identified solutions for customers experiencing credit issues.
- Evaluated credit applications and provided recommendations for approval or denial based on thorough risk assessments and financial analysis, ensuring responsible lending practices were followed consistently.
- Worked closely with other departments to resolve any issues that arose during the sales process, maintaining a seamless experience for customers.
- Ensured the highest level of ethical standards were maintained within the department, safeguarding both the dealership''s reputation and customer trust.
- Enhanced dealership profitability through the successful sale of finance and insurance products.
- Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
Sales/Floor Manager
Stivers Chevrolet
Columbia SC
02.2017 - 01.2022
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Resolved escalated customer issues professionally, restoring satisfaction and securing repeat business.
- Overcame objections and closed sales while following company policies and legal requirements.
Sales Consultant
Dick Dyer Toyota
Columbia SC
11.2016 - 02.2017
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Provided sales and customer service assistance to walk-in traffic
Education
Public Administration
University of Abuja,
Nigeria 09.2012
Skills
- Customer Satisfaction
- Brand Awareness
- Sales management
- Profit maximization
Timeline
Finance Manager
Mazda of Columbia
04.2022 - Current
Sales/Floor Manager
Stivers Chevrolet
02.2017 - 01.2022
Sales Consultant
Dick Dyer Toyota
11.2016 - 02.2017
Public Administration
University of Abuja,