Summary
Work History
Education
Skills
Physical Activity
Additional Information
Timeline
Generic

Oscar Harrison

Houston,TX

Summary

Experienced Utility Clerk with excellent customer service and payment processing skills. Knowledgeable of utilities operations with special talent enhancing customer support and resolving concerns. Works positively with customers on monthly billing issues and service problems. Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Work History

Utility Clerk

Kroger
Houston, Texas
07.2022 - Current
  • Accurately sorted and filed official district correspondence, payment records and invoices.
  • Produced letters, memorandums and reports for utility management and council members.
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Prepared work order requests for new service, outages and maintenance actions.

Cook

Freddy's Frozen Custard & Steakburgers
Houston, Texas
02.2022 - 05.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.

Education

Associate of Applied Business - Business

Houston Community College
Houston, TX
06.2024

High School Diploma -

Westside High School
Houston, TX
06.2022

Skills

  • Schedule Management
  • Business Correspondence
  • Stocking and Replenishing
  • Investigating Variances
  • Critical Thinking
  • Materials Organization

Physical Activity

I like to indulge my free time into physical activities such as weightlifting and daily workout routines.

Additional Information

I have good commute to and from work. I always arrive 10 - 15 minutes early. I have great work ethic, including that I have the ability to make a special connection with anyone that I meet.

Timeline

Utility Clerk

Kroger
07.2022 - Current

Cook

Freddy's Frozen Custard & Steakburgers
02.2022 - 05.2022

Associate of Applied Business - Business

Houston Community College

High School Diploma -

Westside High School

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