Oscar Huix
Woodstock,GA
Summary
Dynamic professional with a proven track record at Chick Fill A, adept in office administration and spiritual leadership. Excelled in enhancing customer satisfaction and engagement, spearheading innovative fundraising strategies, and fostering client relationships. Demonstrated reliability and exceptional pastoral care, contributing to significant organizational growth and customer loyalty.
Diligent customer relaionship with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Culver's Restaurant
Woodstock
06.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Pastoral Associate
World Harvest Church Roswell
Roswell, GA
02.2009 - Current
- Implemented innovative fundraising strategies that resulted in increased resources for vital church programs and initiatives.
- Developed and delivered engaging sermons that inspired spiritual reflection, personal growth, and a deeper commitment to living out one''s faith in daily life.
- Organized and led weekly Bible study sessions, promoting theological understanding and personal reflection among participants.
- Facilitated open communication among staff members through regular meetings and transparent decision-making processes, contributing to a positive work environment.
- Enhanced congregation engagement by incorporating multimedia presentations and relevant cultural references in sermons.
- Contributed to church growth by designing targeted outreach programs aimed at attracting new members from diverse backgrounds.
- Spearheaded adult education initiatives designed to enrich congregants'' understanding of Scripture, theology, and spiritual practices across multiple traditions.
Management Assistant
Chick Fill A
Roswell, GA
01.2009 - 08.2018
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Prepared and charted data and metrics for detailed status reports.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
- Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
- Supported executive staff by managing schedules, arranging travel accommodations, and preparing materials for presentations or meetings as needed.
- Leveraged strong organizational skills to maintain accurate records, streamline office procedures, and create a more efficient work environment for team members.
Education
Boston Community College
Bronx, NYHigh School Diploma -
Morris Highs School
Bronx, NY02-1987
Skills
- Customer service
- Spiritual leadership
- Office administration
- Customer satisfaction
- Pastoral care
- Customer engagement
- Reliability and punctuality
- Small group facilitation
- Client relationships
Certification
- These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Culver's Restaurant
06.2021 - Current
Pastoral Associate
World Harvest Church Roswell
02.2009 - Current
Management Assistant
Chick Fill A
01.2009 - 08.2018
Boston Community College
High School Diploma -
Morris Highs School