Oscar Huix
Tampa,FL
Summary
Motivated Dispatch Coordinator confidently operates telephones, two-way radios and direct messaging to relay accurate information to work crews and drivers. Collaborates with supervisors and coworkers to meet predetermined deadlines and promptly respond to customer needs. Organizer keeps track of work and customer requests and calculates expenses for services performed.
Overview
8
8
years of professional experience
Work History
Dispatch Coordinator
Mercer
01.2022 - 02.2025
- Coordinated and monitored daily delivery routes to ensure timely completion.
- Determined most cost-effective methods for transportation of goods based on weight, volume, destination, and urgency of delivery.
- Prepared shipping documents such as bills of lading, invoices, packing slips.
- Negotiated contracts with carriers for transportation services at competitive rates.
- Provided customer service support by responding to inquiries, resolving issues, and providing updates on shipments.
- Tracked real-time location of vehicles using GPS technology.
Dispatcher
Brave Freight
Tampa, FL
12.2020 - 12.2021
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Updated records of driver locations, delays, and cancellations.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Maintained logs of all incoming calls and assigned tasks.
Front of House
Chick-fil-A
Tampa, FL
01.2017 - 12.2020
- Monitored inventory levels of front of house supplies and placed orders as necessary.
- Responded to feedback from customers and front of house staff, making adjustments to food preparation as needed.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Coordinated with front of house staff to ensure timely meal service delivery.
- Collaborated with management team to create a comprehensive Front of House training program.
Education
Bachelors in Theology And Ministry -
River University
Tampa05-2021
Skills
- Scheduling proficiency
- Work order tracking
- Service planning
- Active listening
- Interpersonal skills
- Problem-solving aptitude
Timeline
Dispatch Coordinator
Mercer
01.2022 - 02.2025
Dispatcher
Brave Freight
12.2020 - 12.2021
Front of House
Chick-fil-A
01.2017 - 12.2020
Bachelors in Theology And Ministry -
River University
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