Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Oscar Kovalski

SPRINGFIELD

Summary

Dynamic Labor Conciliator with the State of Illinois, adept at database management and process optimization. Successfully enhanced service efficiency and customer satisfaction through effective conflict resolution and data analysis. Proven ability to prioritize tasks and implement policies that drive organizational success.

Overview

26
26
years of professional experience

Work History

Labor Conciliator

State of Illinois - Department of Labor
SPRINGFIELD
10.1999 - Current
  • Utilized various software and tools to streamline processes and optimize performance.
  • Updated and maintained databases with current information.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Bachelor of Arts - Public Administration

University of Illinois At Springfield
Springfield, IL
06-1997

Skills

  • Database management
  • Process optimization
  • Conflict resolution
  • Customer service
  • Policy writing
  • Data analysis

Affiliations

  • Spending time with my Family, Exercise and Singing Karaoke.

Timeline

Labor Conciliator

State of Illinois - Department of Labor
10.1999 - Current

Bachelor of Arts - Public Administration

University of Illinois At Springfield
Oscar Kovalski