Oscar Ochoa
Riverview,FL
Summary
Adept at driving operational excellence and enhancing customer satisfaction, my tenure at City of Tampa showcased my expert problem-solving abilities and quality assurance skills. Leveraging customer relations and documentation management, I spearheaded initiatives that significantly boosted employee retention and project efficiency, demonstrating a profound impact on business growth and team productivity.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Specialist Equipment Operator
City of Tampa
10.2020 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Monitored industry trends to adapt strategies accordingly.
Lead Operator
Hillsborough County
01.2018 - 10.2020
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
- Supported management decision-making by compiling operational and production data into daily logs.
- Conducted thorough quality control inspections prior to product shipment, ensuring adherence to customer specifications and industry standards.
Finsh Dozer Operator
Comanco
11.2013 - 09.2016
- Contributed to successful project completion by collaborating closely with team members, engineers, and supervisors.
- Promoted environmental sustainability with proper erosion control measures during the excavation process.
- Exceeded client expectations by maintaining a high standard of quality in all grading and earthmoving operations.
- Maintained optimal productivity with precise grading and leveling of various terrain types for construction projects.
- Provided critical support to survey crew members for accurate stakeout of work areas prior to beginning dozing tasks.
- Executed complex excavations with precision, navigating around utilities and other sensitive structures as needed.
Heavy Equipment Operator
WCA
09.2010 - 09.2012
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Lead Operator
Waste Managment
08.2000 - 08.2009
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
- Supported management decision-making by compiling operational and production data into daily logs.
- Completed various testing procedures for optimum work performance.
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
- Performed safety checks on machines and production equipment.
Education
Diploma -
Cornerstone Christian Correspondence School
Townsend, GA05.2007
Skills
Customer Relations
Certification
Road master commercial truck driver
Languages
Spanish
Native or Bilingual
Timeline
Specialist Equipment Operator
City of Tampa
10.2020 - Current
Lead Operator
Hillsborough County
01.2018 - 10.2020
Finsh Dozer Operator
Comanco
11.2013 - 09.2016
Heavy Equipment Operator
WCA
09.2010 - 09.2012
Lead Operator
Waste Managment
08.2000 - 08.2009
Diploma -
Cornerstone Christian Correspondence School
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