Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Oscar Ortiz

Seattle,WA

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Dependable, ethical, and hard working.

Overview

8
8
years of professional experience

Work History

Senior Leasing Consultant

Pillar Properties
02.2022 - Current
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Streamlined leasing processes for improved efficiency, reducing paperwork and optimizing application review time.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
  • 46% Tour to Lease conversion ratio
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Finalist for Emerald Awards for Best Leasing Consultant in WA.

Account Manager/Professional Leasing Consultant

ER Property Solutions
08.2019 - 02.2022
  • Received, checked, and processed applications for new leases
  • Responsible for maximizing company revenue through pricing homes for new leasing, balancing vacancy and rental rates, and collaborating with the team to negotiate non-standard lease terms.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Increased sales by 30% in first year and secured over 100 leases with company.
  • Oversaw and Lead a team of 4 leasing agents.
  • Achieved a 42% closing ratio from tour to lease.

Recording Engineer

Voxx Studios
07.2019 - 09.2020
  • Managed clear and transparent communication with director and voice actors
  • Setting up Pro Tools sessions for optimal and efficient recording and staying organized throughout the day
  • Regulated volume levels and quality during recording sessions
  • Inspected and set up various types of microphones
  • Operated control consoles to regulate volume levels and sound quality.

Sales Manager

Central Payment
06.2016 - 07.2018
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
  • Door knocking with new salesmen
  • Installing terminals and activating accounts
  • Salesforce CRM
  • Established and maintained relationships with business owners
  • Ran meetings to ensure exceptional service and product knowledge.

Sales Representative and Account Manager

Enviro Safety Products
02.2016 - 07.2016
  • Responsible for customer's accounts and keep up to date and follow up with them when need be with their
  • Products
  • Acquire new customers and maintain the relationship to further trust and more sales
  • Customer service- returns, help on our website, place orders, check inventory
  • Contacted new and existing customers to outline benefits of products
  • Followed-up with clients after installations to assess quality service and customer satisfaction.

Education

Bachelor of Science - Audio Production in Audio Production

Los Angeles Film School
Hollywood, CA
07.2020

Associate Degree - Recording in Angeles Film

Santa Monica College
Hollywood, CA
10.2018

Granada Hills Charter High School
Granada Hills, CA
2011

Skills

  • Relationship Building
  • Presentations and Proposals
  • Pricing Strategies
  • Goal-Oriented
  • Multi-family property management
  • Lease Administration
  • Yardi & Yardi Voyager
  • Revenue Growth
  • Problem-Solving
  • Territory Management
  • Business Development

Accomplishments

  • Nominated and Finalist for Emerald Awards for Best Leasing Consultant in WA.
  • Promoted to SR Leasing Consultant and leading a team of 3 Leasing consultants.



Timeline

Senior Leasing Consultant

Pillar Properties
02.2022 - Current

Account Manager/Professional Leasing Consultant

ER Property Solutions
08.2019 - 02.2022

Recording Engineer

Voxx Studios
07.2019 - 09.2020

Sales Manager

Central Payment
06.2016 - 07.2018

Sales Representative and Account Manager

Enviro Safety Products
02.2016 - 07.2016

Bachelor of Science - Audio Production in Audio Production

Los Angeles Film School

Associate Degree - Recording in Angeles Film

Santa Monica College

Granada Hills Charter High School

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Oscar Ortiz