Oscar Polanco
Tucson,AZ
Summary
Results-driven Assistant Manager with a proven track record in team coordination and inventory management. Expertise in training staff, resolving conflicts, and enhancing customer service. Committed to improving operational efficiency and fostering a collaborative work environment.
Overview
1
1
Language
21
21
years of professional experience
Work History
Assistant Manager
White Cap Construction Supply Inc.
Tucson, Arizona
09.2005 - 08.2026
- Supported daily supply distribution tasks and inventory tracking for construction materials.
- Coordinated staff schedules to optimize workflow and resource availability.
- Trained team members on product details and safe equipment use.
- Answered customer questions and resolved concerns to improve service.
- Monitored inventory levels and initiated restocking orders.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance and timekeeping to ensure accurate payroll processing.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Addressed conflicts among team members to maintain a positive work environment. between team members in an effective manner.
- Collaborated with other departments to facilitate seamless operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, set priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Pueblo High School
Tucson, AZ01-1994
Skills
- Inventory management
- Supply chain management
- Restocking procedures
- Staff scheduling
- Employee training
- Equipment safety
- Customer service
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Manager
White Cap Construction Supply Inc.
09.2005 - 08.2026
High School Diploma -
Pueblo High School