Oscar Rosales
Aurora,CO
Summary
Highly-motivated individual with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Loss Prevention Lead Investigator
Neiman Marcus
Beverly Hills, CA
08.2022 - 01.2024
- Trained and supervised Loss Prevention staff on proper policies and procedures.
- Conducted daily walk-throughs of the store to ensure safety regulations were being followed.
- Audited point-of-sale transactions for accuracy and compliance with company policies.
- Performed investigations into employee misconduct involving potential fraud or theft from the store.
Loss Prevention Investigator
Neiman Marcus
Beverly Hills, CA
09.2019 - 08.2022
- Monitored store activity for suspicious behavior and activities, such as theft and fraud.
- Responded quickly to emergency situations involving potential threats or criminal activities.
- Provided training sessions on loss prevention topics including shoplifting awareness and safety protocols.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Cashier/ Prep Cook
Neiman Marcus
Beverly Hills, CA
01.2015 - 09.2019
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer service.
- Processed all sales transactions promptly to prevent long customer wait times.
Cashier
McDonald's
Los Angeles, CA
01.2014 - 12.2014
- Trained new team members in cash register operation, stock procedures and customer service.
- Inspected checkout areas to direct team members in cleaning, trash removal and other actions to restore professional appearances.
Education
Bachelor of Arts - Sociology
University of California Riverside
Riverside, CA06.2015
Skills
- CCTV Systems
- Relationship building
- Conflict resolution
- Fast learner
Certification
- Certified Security Guard
- Wicklander-Zulawski Certification - 2023
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Loss Prevention Lead Investigator
Neiman Marcus
08.2022 - 01.2024
Loss Prevention Investigator
Neiman Marcus
09.2019 - 08.2022
Cashier/ Prep Cook
Neiman Marcus
01.2015 - 09.2019
Cashier
McDonald's
01.2014 - 12.2014
Bachelor of Arts - Sociology
University of California Riverside
Similar Profiles
Julia GetteJulia Gette
Retail Preformance/Sales Operations Manager at Neiman MarcusRetail Preformance/Sales Operations Manager at Neiman Marcus
Tonia HollowayTonia Holloway
Lead Customer Care Associate at Neiman Marcus DirectLead Customer Care Associate at Neiman Marcus Direct
Mischel BabiMischel Babi
Customer Care Representative at Neiman Marcus GroupCustomer Care Representative at Neiman Marcus Group
Alexandria DavisAlexandria Davis
Client Experience Associate at Neiman Marcus Garden City, New YorkClient Experience Associate at Neiman Marcus Garden City, New York
Samantha MontoyaSamantha Montoya
Surgical Technologist at UCHealth Highlands Ranch HospitalSurgical Technologist at UCHealth Highlands Ranch Hospital