Summary
Overview
Work History
Education
Skills
Timeline
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Oscar Santana

Oscar Santana

Palm Springs,CA

Summary

Dynamic and dedicated restaurant waiter with a proven track record at Wok’N’South, excelling in customer service and order accuracy. Skilled in upselling techniques and complaint resolution, I consistently enhance guest experiences while maintaining high standards of cleanliness and food safety. Committed to delivering quality service in high-volume dining environments.

Overview

2025
2025
years of professional experience

Work History

Restaurant Waiter

Wok’N’South
Thousand Oaks, CA
2009 - 01.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Took and processed orders accurately using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.

Education

High School Diploma -

Cajon High School
San Bernardino, CA
06.1996

Skills

Customer service

Order taking

Cleanliness

Service quality

Problem-solving

Cash handling

Table setting

Food safety awareness

Memory retention

Upselling techniques

Food presentation

Guest engagement

Complaint resolution

Portion control

Personal hygiene

Menu description knowledge

Food service delivery

Check accuracy

Soft drink service

Beverage refills

Customer loyalty programs

Server collaboration

Beverage knowledge

Attention to detail

Safe food handling

Professional appearance

Guest relations

Relationship management

Service prioritization

High volume dining

Tableside service

Order management

Table bussing

Dining area maintenance

Basic math

Guest relations management

Time management

Quality control

Compliance standards

Timeline

Restaurant Waiter

Wok’N’South
2009 - 01.2025

High School Diploma -

Cajon High School
Oscar Santana