Oscar Sepulveda
Costa Mesa,CA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
18
18
years of professional experience
Work History
Store Manager
CB2 | Crate&Barrel Holdings
03.2020 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Store Manager
Sur La Table
11.2017 - 03.2020
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Developed and implemented successful staff incentive programs to motivate employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Administrative Assistant
Mercedez Benz
06.2016 - 11.2017
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Store Manager
Johnston & Murphy
03.2015 - 06.2016
Assistant Store Manager
Ralph Lauren
06.2010 - 03.2015
Sales Specialist
Banana Republic
06.2006 - 06.2010
Education
BBA - Business Administration And Management
California State University - Fullerton
Fullerton, CA05.2013
Skills
- Revenue Generation
- Budget Administration
- Project Management
- Competitor Monitoring
- Operations Management
- Talent Recruitment
- Payroll Management
- Team Building and Leadership
- Maximizing profitability
Languages
Spanish
Full Professional
Timeline
Store Manager
CB2 | Crate&Barrel Holdings
03.2020 - Current
Store Manager
Sur La Table
11.2017 - 03.2020
Administrative Assistant
Mercedez Benz
06.2016 - 11.2017
Store Manager
Johnston & Murphy
03.2015 - 06.2016
Assistant Store Manager
Ralph Lauren
06.2010 - 03.2015
Sales Specialist
Banana Republic
06.2006 - 06.2010
BBA - Business Administration And Management
California State University - Fullerton
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