Oscar Tellez
El Paso,TX
Summary
Proven Service Manager at Longhorn Distributing, adept in enhancing team productivity and service quality through clear benchmarks. Demonstrates exceptional problem-solving abilities and mechanical skills, ensuring customer satisfaction and timely delivery. Dependable and organized, excels in high-pressure environments, significantly improving service solutions.
Overview
33
33
years of professional experience
Work History
Service Manager
Longhorn Distributing
El Paso, TX
11.2020 - 07.2024
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Salesman of Hotsy machines. Service Technician.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
Mechanic
Self Employed Services
El Paso, TX
05.2018 - 11.2020
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Disassembled defective parts to make proper repairs.
Shipping and Receiving Clerk
Albertson’s
El Paso, TX
02.1991 - 04.2018
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
GED -
Ysleta Learning Center
El Paso, TX05.2020
Skills
- Dependable, team player, organized
- Able to find solutions to a problem
- Willing to learn
- Mechanic skills
Languages
English and Spanish
Native or Bilingual
Timeline
Service Manager
Longhorn Distributing
11.2020 - 07.2024
Mechanic
Self Employed Services
05.2018 - 11.2020
Shipping and Receiving Clerk
Albertson’s
02.1991 - 04.2018
GED -
Ysleta Learning Center