Oscar Vallejo

Experienced in hospitality best practices and skilled in team building, I create memorable dining experiences. At The Ainsworth, I improved customer satisfaction by attentively monitoring tables and adjusting to their needs, fostering a positive dining atmosphere. My proactive approach and strong decision-making skills enable me to consistently provide high-quality service in fast-paced environments.

• Provided excellent customer service by anticipating needs and responding promptly to requests.
• Greeted and accommodated guests, building positive experience from first interaction.
• Demonstrated ability to interact with customers in a friendly and professional manner.
• Memorized menu to help diners make informed meal choices.
• Resolved customer complaints and inquiries in a timely manner.
• Monitored food and beverage levels to satisfy customer needs.
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
• Attended company and restaurant trainings and meetings to improve serving skills.
• Set up linens, dishes, and silverware to prepare tables for customers.
• Presented menus to answer questions about items and make recommendations.
• Checked on guests to verify satisfaction with each course.
• Processed payments and completed register transactions accurately.
• Prepared and served food and beverages to customers.
• Delivered customer checks and securely processed credit card or cash payments.