Oscar Contreras
Laredo,TX
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist
Laredo Medical Center
01.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Receptionist
Kedplasma
02.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Plasma Processor
Kedplasma
02.2023 - 01.2024
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Documented and verified patient information using laboratory information system.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
Phlebotomist/ Donor Floor Trainer
Kedplasma
02.2023 - 01.2024
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
Cashier Team Lead
Best Rate Exchange
06.2017 - 02.2023
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
CNA
Retama Manor West
02.2016 - 06.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
GED -
Laredo Job Corps Center
1701 Island St, Laredo, TX 7804102.2017
Skills
- CPR Certified
- Specimen Collection
- Venipuncture and Capillary Puncture
- Biohazard Waste Disposal
- Team Leader
- Package Specimens
- Specimen Collection and Storage
- Clean Equipment
- Blood Sample Collection
- Sample Processing
- Data Entry
Certification
- First Aid/CPR Certified
- Leadership training
- Natural disaster awareness for caregiver of senior citizens
- Community emergency response team
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Phlebotomist
Laredo Medical Center
01.2024 - Current
Receptionist
Kedplasma
02.2023 - 01.2024
Plasma Processor
Kedplasma
02.2023 - 01.2024
Phlebotomist/ Donor Floor Trainer
Kedplasma
02.2023 - 01.2024
Cashier Team Lead
Best Rate Exchange
06.2017 - 02.2023
CNA
Retama Manor West
02.2016 - 06.2017
GED -
Laredo Job Corps Center