Oscar E Lazo
Dallas,Texas
Summary
Current Brookhaven College student seeking to enhance my working experience. Authorized to work in the US for any employer. Goal-oriented Electronics Specialist with a extensive background selling electronics to customers. Adept at working in shops with a dedicated electronics department. Exceptional knowledge of all electronic goods with a pleasant and professional personality. Talented at providing expert advice and guidance to customers in order to help each find the right products to meet individual needs.
Overview
3
3
years of professional experience
Work History
Electronics Specialist/Key Holder
Conn’s Home Plus
07.2023 - Current
- Created preventive maintenance programs to ensure the proper functioning of all electronics systems.
- Kept pricing information current and informed customers of promotions and discounts.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Maintained a safe and secure environment within the store.
- Assisted customers in locating products throughout the store.
- Supported the Store Manager in daily operations activities as needed.
- Analyzed weekly sales reports to identify trends or issues.
- Conducted regular team meetings to discuss progress and challenges.
- Developed strategies to increase customer loyalty and retention.
- Created promotional displays that increased visibility of merchandise.
- Resolved customer complaints in a timely manner.
- Performed daily cash management duties including deposits, audits.
- Tracked sales data to ensure accurate inventory levels.
- Responded promptly to customer inquiries regarding product availability.
- Coordinated with other departments to ensure smooth operations.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Collaborated with management to determine key tasks and delegate to staff members.
- Developed extensive product knowledge, growing revenue and building consumer base.
Shift Supervisor
CVS
12.2021 - 06.2023
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Resolved customer complaints in a timely manner.
- Completed opening and closing duties to facilitate business operations.
- Patrolled work areas to inspect operations, identify concerns, and implement corrective actions.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Assisted general manager with operations game plan and company initiatives implementation.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Lot Loader
Home Depot
07.2021 - 09.2021
- Assisted with loading and unloading items from vehicles as requested by customers or other team members.
- Maintained a neat and orderly parking lot by sweeping, picking up trash, and removing debris.
- Assisted other departments within the store with tasks related to stocking shelves, cleaning floors, organizing merchandise displays.
Education
High school diploma -
Hillcrest High School
Dallas, Texas06.2021
Current Student -
Brookhaven College
Dallas, TexasSkills
- Bilingual: English & Spanish
- Strong Work Ethic
- Self-disciplined
- Quick Learner
- Efficient
- Teamwork
- Communication
- Retail experience
- Sales and marketing expertise
- Store maintenance
- Sales assistance
- Goal-Oriented
- Interpersonal and written communication
- Sales strategy
- Customer Service
Occupation
Full Time Student
Personal Information
Work Permit: Authorized to work in the US for any employer.
References
References available upon request.
Timeline
Electronics Specialist/Key Holder
Conn’s Home Plus
07.2023 - Current
Shift Supervisor
CVS
12.2021 - 06.2023
Lot Loader
Home Depot
07.2021 - 09.2021
High school diploma -
Hillcrest High School
Current Student -
Brookhaven College
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