Oscar Manuel Montes-Castillo
Los Lunas,NM
Summary
Dynamic professional with a strong work ethic and proven adaptability, honed at the Albuquerque Police Department. Skilled in data entry and record keeping, I excel in customer service and problem-solving. Recognized for enhancing operational efficiency and delivering exceptional support, I thrive in collaborative environments while maintaining attention to detail.
Overview
4
4
years of professional experience
Work History
Police Service Aide
Albuquerque Police Department
Albuquerque, NM
02.2025 - Current
- Assisted officers with administrative tasks and documentation procedures.
- Maintained organization of equipment and supplies for operational readiness.
- Provided support in managing public inquiries and service requests effectively.
- Collaborated with team members to streamline daily operations and improve efficiency.
- Participated in training sessions to enhance knowledge of departmental protocols.
Aerospace Propulsion
Air National Guard
Albuquerque, NM
06.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Conducted routine inspections and maintenance of aerospace propulsion systems.
- Assisted in conducting routine inspections on aircraft systems and components.
- Learned and applied safety protocols during maintenance procedures.
- Supported senior technicians in troubleshooting mechanical issues effectively.
- Operated specialized tools and equipment under supervision to enhance learning.
- Participated in team meetings to discuss ongoing projects and improvements.
- Documented maintenance activities accurately in compliance with regulatory standards.
Digital Personal Shopper
Walmart
Los Lunas, NM
01.2025 - 02.2025
- Assisted clients in selecting products based on individual preferences and needs.
- Coordinated with vendors to ensure product availability and timely deliveries.
- Implemented efficient shopping strategies, improving overall client shopping experience.
- Selected quality items from the store to deliver to customers
Associate
Ross Dress for Less
Los Lunas, NM
08.2024 - 02.2025
- Supported loss prevention initiatives by monitoring store activities and reporting suspicious behavior.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Assisted in maintaining store cleanliness and organization during overnight shifts.
- Stocked shelves and ensured product availability for customers upon opening.
- Skilled at working independently and collaboratively in a team environment.
Crew Trainer
McDonald’s
Belen, NM
02.2024 - 08.2024
- Trained new crew members on operational standards and customer service protocols.
- Assisted in managing daily shift operations to ensure efficient workflow.
- Monitored food safety practices to guarantee compliance with health regulations.
- Provided feedback and coaching to staff, enhancing team performance and morale.
Associate
Ross Dress for Less
Los Lunas, NM
03.2023 - 02.2024
- Assisted in maintaining store organization and cleanliness to enhance customer shopping experience.
- Collaborated with team members to manage inventory levels and ensure product availability.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Executed cash register operations accurately while following company policies and procedures.
- Participated in visual merchandising efforts to promote sales and optimize product displays.
Crew Member
McDonald’s
Belen, NM
03.2022 - 09.2022
- Assisted in maintaining cleanliness and organization of work areas to ensure a safe environment.
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Collaborated with team members to meet daily operational goals and improve service efficiency.
- Learned to operate kitchen equipment safely while adhering to food safety standards.
Education
Aviation Maintenance
Central New Mexico Community College
Albuquerque, NMHigh School Diploma -
Manzano High School
Albuquerque, NM05.2024
Skills
- Strong work ethic
- Data entry proficiency
- Record keeping
- Teamwork and collaboration
- Customer service
- Problem-solving
- Warm and friendly
- Time management
- Attention to detail
- Multitasking
- Cleaning and sanitizing
- Reliability
- Adaptability and flexibility
- Resourcefulness and initiative
Languages
Spanish
Native or Bilingual
Timeline
Police Service Aide
Albuquerque Police Department
02.2025 - Current
Digital Personal Shopper
Walmart
01.2025 - 02.2025
Associate
Ross Dress for Less
08.2024 - 02.2025
Aerospace Propulsion
Air National Guard
06.2024 - Current
Crew Trainer
McDonald’s
02.2024 - 08.2024
Associate
Ross Dress for Less
03.2023 - 02.2024
Crew Member
McDonald’s
03.2022 - 09.2022
Aviation Maintenance
Central New Mexico Community College
High School Diploma -
Manzano High School