OSEI ADU
Webster,MA
Summary
Reliable delivery driver with a clean driving record and strong customer service skills. Known for punctuality and effective communication, consistently achieving high levels of customer satisfaction.
Overview
8
8
years of professional experience
Work History
Driver
CABAY TRANSPORT
Worcester, MA
03.2022 - Current
- Delivered timely transportation services, ensuring customer satisfaction and adherence to schedules.
- Maintained vehicle cleanliness and functionality through regular inspections and preventive maintenance.
- Navigated efficiently using GPS systems to optimize route planning and minimize delays.
- Communicated effectively with dispatch to coordinate pick-up and drop-off locations seamlessly.
- Adhered to all safety regulations and traffic laws while operating vehicles in various conditions.
- Assisted in training new drivers on company policies, safety practices, and operational protocols.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Delivery Driver
Pegasus Courier Service
Worcester, MA
01.2018 - 03.2022
- Operated delivery vehicle efficiently to ensure timely package distribution.
- Navigated and planned optimal routes using GPS technology.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Communicated effectively with customers to confirm delivery details and resolve issues.
Education
Associate of Science - Business Administration
Quinsigamond Community College
Worcester, MASkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
Timeline
Driver
CABAY TRANSPORT
03.2022 - Current
Delivery Driver
Pegasus Courier Service
01.2018 - 03.2022
Associate of Science - Business Administration
Quinsigamond Community College