Dynamic Ramp Service Agent with Envoy Air Inc, skilled in optimizing aircraft turnaround and enhancing operational efficiency. Proficient in weight/balance loading and safety procedures, I excel in training new employees and fostering teamwork. Committed to maintaining compliance and promoting a positive workplace culture, ensuring timely departures and a safe environment.
Offering strong teamwork and communication skills, eager to learn and develop in dynamic environment. Brings understanding of safety protocols and ability to quickly grasp operational procedures. Ready to use and develop effective communication and equipment handling skills in ramp role.
Overview
2
2
years of professional experience
Work History
Ramp Service Agent
Envoy Air Inc an American Airlines Company Group
10.2023 - Current
Operated ground support equipment to ensure timely aircraft turnaround.
Coordinated baggage handling processes to optimize flight schedules and minimize delays.
Conducted safety inspections of equipment and facilities to maintain compliance with regulations.
Collaborated with team members to improve operational efficiency during peak travel periods.
Assisted in training new employees on standard operating procedures and safety protocols.
Monitored loading and unloading procedures to ensure proper weight distribution on aircrafts.
Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Participated in ongoing training programs to stay current on industry regulations and best practices.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Connected electrical power unit and hoses to aircraft.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Promoted a positive workplace culture by actively participating in team-building exercises and sharing constructive feedback with colleagues.
Assisted in maintaining a clean and organized ramp area, contributing to a safe work environment.
Loaded and unloaded cargo efficiently, minimizing delays in aircraft boarding process.
Collaborated with team members to ensure punctual flight departures and arrivals.
Airline Customer Service Agent at Envoy Air Inc an American Airlines Company GroupAirline Customer Service Agent at Envoy Air Inc an American Airlines Company Group
Customer Sevice Supervisor at Envoy Air Inc an American Airlines Company GroupCustomer Sevice Supervisor at Envoy Air Inc an American Airlines Company Group