Oshonta Lawson
Lakeland
Summary
Adept at fostering workplace safety and enhancing performance, I spearheaded initiatives at Saputo Dairy Foods that significantly increased customer satisfaction. My expertise in schedule management and proficiency in coaching and mentoring are underscored by a track record of promoting positive change and driving team success.
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
23
23
years of professional experience
Work History
Team Lead
Saputo Dairy Foods
11.2020 - 05.2023
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Coached team members in techniques necessary to complete job tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Line Operator
Flowers Foods
07.2018 - 11.2019
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Enhanced production efficiency by optimizing machine settings and conducting regular maintenance.
- Calibrated and adjusted equipment to achieve quality production.
- Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
- Increased overall productivity by training new employees on proper procedures, equipment usage, and safety protocols.
- Checked inventory supply and stock bins to maintain proper stock levels.
Production Worker
Advanced Auto Parts
10.2017 - 12.2017
- Maintained organized work area by cleaning and removing hazards.
- Organized work to meet demanding production goals.
- Followed safety procedures and guidelines to maintain safe working environments.
- Made sure that products were produced on time and are of good quality.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Consolidation Specialist
Walmart Warehouse
04.2017 - 10.2017
- Managed multiple projects simultaneously, prioritizing tasks according to deadlines while maintaining high-quality results.
- Evaluated and recommended changes to consolidation procedures, resulting in increased efficiency and improved controls.
- Established relationships with customers to encourage payment of delinquent accounts.
- Collaborated effectively with cross-functional teams, ensuring accurate and complete information was gathered for consolidations.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Researched billing errors and discrepancies to initiate corrective action.
- Analyzed customer financial records to determine appropriate payment plan.
- Generated and distributed monthly customer statements.
Production Line Worker
Publix Warehouse
03.2000 - 08.2016
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Performed hand-finishing of final products after assembling component parts for items.
- Assisted in training new hires on proper assembly techniques and safety procedures, promoting a safe work environment for all employees.
- Collaborated with other production workers to achieve smooth running of production line.
- Followed instructions to make products in line with customer specifications.
- Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
Education
High School Diploma -
Lakeland Senior High School
Lakeland, FL05-1998
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
- Schedule management
- Performance improvement
- Relationship building
- Goal setting
- Client service
- Documentation and reporting
Timeline
Team Lead
Saputo Dairy Foods
11.2020 - 05.2023
Line Operator
Flowers Foods
07.2018 - 11.2019
Production Worker
Advanced Auto Parts
10.2017 - 12.2017
Consolidation Specialist
Walmart Warehouse
04.2017 - 10.2017
Production Line Worker
Publix Warehouse
03.2000 - 08.2016
High School Diploma -
Lakeland Senior High School
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