Shamonque Pollard
478 Bainbridge St Apt 2B Brooklyn ,United States
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Ahrc Nyc
07.2023 - Current
- Assisted disabled clients to support independence and well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
In Store Shopper
Whole Foods Market Inc
04.2023 - 06.2023
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
Cashier
Family Dollar
01.2022 - 03.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
COVID-19 Swabber
Docgo Global Head Quaters
01.2022 - 10.2022
- Test people for covid
- Maintained energy and enthusiasm in fast-paced environment.
- Set up, maintained and verified sterility of lab equipment and tools.
Medical Assistant
Damian Family Care Center Inc
07.2021 - 09.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Personal Care Assistant
Special Touch Home Care Services Inc.
12.2020 - 03.2021
- Assisted with daily living activities, running errands and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Ran errands for patients, did shopping, and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
Sales Associate
Century 21
12.2017 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Certified Clinical Medical Administrative - N/a
Opportunities For A Better Tomorrow
Jamaica, NY08.2020
No Degree - Certified Clinical Medical Assistant
Oneonta JobCorps
Oneonta, NY10.2019
High School Diploma -
Boys And Girls High School
Brooklyn, NY06.2017
Skills
- Cash Management
- Customer Service Excellence
- Time Management
- Patient Care
- Client Support
- Client Transportation
- Behavior Redirection
- Nutrition support
- Housekeeping tasks
- Community integration
- Personal care assistance
- Chauffeuring
Timeline
Direct Support Professional
Ahrc Nyc
07.2023 - Current
In Store Shopper
Whole Foods Market Inc
04.2023 - 06.2023
Cashier
Family Dollar
01.2022 - 03.2023
COVID-19 Swabber
Docgo Global Head Quaters
01.2022 - 10.2022
Medical Assistant
Damian Family Care Center Inc
07.2021 - 09.2021
Personal Care Assistant
Special Touch Home Care Services Inc.
12.2020 - 03.2021
Sales Associate
Century 21
12.2017 - 01.2018
Certified Clinical Medical Administrative - N/a
Opportunities For A Better Tomorrow
No Degree - Certified Clinical Medical Assistant
Oneonta JobCorps
High School Diploma -
Boys And Girls High School
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