Osvaldo Augusto
Houston,TX
Summary
Dynamic customer service professional with a proven track record at Prudencial Seguros S.A., adept at resolving conflicts and enhancing client satisfaction. Skilled in Microsoft Office and known for exceptional communication and adaptability. Committed to delivering positive outcomes and fostering teamwork in fast-paced environments.
I have been training for over 5 years and have some skills in the gym or on the field, and I know how to motivate people to train and help them lead a healthy lifestyle.
Overview
2
2
years of professional experience
Work History
Costumer Service
Prudencial Seguros S.A
06.2022 - 02.2024
- Prudencial Seguros, S.A. is an insurrance company that offers a variety of financial products and services to individual and businesses, including insurance, investments, pension plans, annuities , and health insurance.
- I was responsibly for answering to customer inquiries and resolving issues.
- Answered questions about insurance policies, coverage, and benefits.
- Complained resolution: resolved customer complaints and concerns in a timely and professional manner.
- In my spare time, I worked as an assistant cashier to develop my skills.
Education
High School Diploma -
Middle Institute of Economics of Luanda (IMEL)
Luanda, Angola07-2022
Skills
- Communication Skills
- Problem- resolving skills
- Conflict resolution
- Positive attitude
- Adaptability
- Technical Skills: Microsoft Office ( Word, Excel, Power Point)
- Soft Skills: Teamwork, organization
- Technical Skills of Personal training of the gym: Exercise knowledge, Development of training plans, Physical fitness
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Costumer Service
Prudencial Seguros S.A
06.2022 - 02.2024
High School Diploma -
Middle Institute of Economics of Luanda (IMEL)
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