Osvaldo Ayala
Fitchburg,MA
Summary
Knowledgeable on customer assistance with a solid foundation in specialized tasks and track record of delivering results through targeted initiatives. Very capable of providing the upmost professional customer care with empathy, dedication, support and resources that a customer may need to be successful in their treatment
Overview
11
11
years of professional experience
Work History
Assistance Transporation Specialist
Trusted Transportation Services
12.2024 - Current
- Enhanced client satisfaction by delivering quality service.
- Improved communication channels within the organization.
- Assisted in designing innovative solutions for clients.
- Enhanced operational strategies by integrating new tools.
- Provided assistance with transportation to patients from nursing facilities to medical appointments
- Providing excellent service to the patients in need.
Volunteer for Care Services HIV Services
Luz Rivera
04.2019 - 03.2021
- Assisted with organizing community events to engage local residents.
- Coordinated distribution of donated items to support families in need.
- Improved community outreach by participating in local awareness campaigns.
- Supported event planning, fostering community participation.
- Enhanced community engagement with volunteer-led initiatives.
- Helped coordinate volunteer schedules to ensure efficient coverage.
- Participated in cleanup activities for healthier public spaces.
- Helped set up community events to promote local culture.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
Machine Operator
ACE Wiring
05.2014 - 03.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Education
GED -
Fitchburg High School
Fitchburg, MA08-2015
Skills
- Bilingual: Fluent in Spanish reading, writing and speaking it
- Organization Skills
- Organizing community events
Timeline
Assistance Transporation Specialist
Trusted Transportation Services
12.2024 - Current
Volunteer for Care Services HIV Services
Luz Rivera
04.2019 - 03.2021
Machine Operator
ACE Wiring
05.2014 - 03.2019
GED -
Fitchburg High School
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