Summary
Work History
Education
Skills
References
Languages
Timeline
Generic

Osvaldo Ballesteros

Summary

Outgoing Front Desk Night Auditor who is able to deliver excellent customer service to guests that may not be expecting it. Adept at answering guest questions making sure that guests get the services they need and coordinating facilities services to satisfy a guest issue. Specializes in busy hotels and hotels within close proximity to large commercial areas.

Work History

Front Desk Night Auditor

The Rambler
  • Responsible for greeting guests and checking them in thoroughly and answering any questions
  • Responsible for closing out the financial books of the hotel at the end of each business day
  • Assisted in organizing facilities services to take care of customer issues as quickly as possible.

Cook

Petco Park of San Diego at Hot Dogg
  • The cook will prepare meals and follow establishment recipes
  • Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures
  • Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment
  • Work may include operating a grill, oven, or fryer
  • Previous experience in a team environment and various cooking methods preferred

Front Desk Night Auditor

Howard Johnson
  • The core of a night auditor's responsibilities is the task of ensuring the financial accuracy and integrity of a hotel's daily operations
  • This involves several key activities that are essential to the hotel's financial health and operational efficiency

Education

Diploma -

Pharmacy Technician
01.2005

Diploma -

Southwest High School
01.2004

Skills

  • Time Management
  • Customer Assistance
  • Welcoming guests
  • Credit and cash payments
  • Data entry expertise
  • Hotel reservations
  • Front Desk Operations
  • Guest Services
  • Generating Reports
  • Account Balancing
  • Professionalism and Discretion
  • Payment oversight
  • Customer Service
  • Records Management

References

If Request

Languages

English
Native or Bilingual

Timeline

Front Desk Night Auditor

The Rambler

Cook

Petco Park of San Diego at Hot Dogg

Front Desk Night Auditor

Howard Johnson

Diploma -

Pharmacy Technician

Diploma -

Southwest High School

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Osvaldo Ballesteros