Osvaldo Canela
Paramount,CA
Summary
Motivated and customer-focused professional with a strong background in fast-paced environments. Demonstrated success in handling increased workload while maintaining top service standards and exceeding performance goals. Experienced in building positive customer interactions, improving efficiency, and supporting team success. Seeking to apply communication and sales skills to contribute to revenue growth and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
Long Beach, CA
08.2024 - Current
- Provided training for new team members on system navigation and customer service protocols.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
- Processed refunds, returns and exchanges efficiently.
- Collaborated with team members to maintain organized stock and workspace
- Handled 50+ additional daily orders while consistently exceeding performance goals
- Maintained company standards of ≤5-minute customer wait time and ≤9-minute delivery time during high-volume periods
Education
High School Diploma -
Paramount High School
Paramount, CA06.2024
Associate of Arts - Marketing
Long Beach City College
Long Beach, CASkills
Communication skills
Team collaboration
Problem resolution
Outgoing
Fast learner
Product picking
Attention to detail
Customer relations
References
- Efrén Molina- Department Manager (323)571-8571
- Anthony Salazar-Team Lead (562)416-3399
Languages
Spanish
Professional Working
Timeline
Online Personal Shopper
Walmart
08.2024 - Current
High School Diploma -
Paramount High School
Associate of Arts - Marketing
Long Beach City College