Osvaldo Diaz
Chicago,IL
Summary
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Overview
9
9
years of professional experience
Work History
Security Specialist
Target
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
Sales Representative
Xfinity Comcast
11.2021 - 01.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Achieved or exceeded company-defined sales quotas.
- Met existing customers to review current services and expand sales opportunities.
Sales Consultant
AT&T
05.2016 - 11.2020
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maximized customer retention by resolving issues quickly.
- Built relationships with customers and community to promote long term business growth.
Education
Bachelor of Arts - Human Resources Management
Devery University
Chicago, IL06-2025
Associate of Applied Science - Information Technology
DeVry University
Chicago, IL03-2023
Skills
- Customer service
- Customer relationship building
- Sales expertise
- Persuasive communication
- Negotiation tactics
- Complex Problem-solving
Timeline
Security Specialist
Target
08.2024 - Current
Sales Representative
Xfinity Comcast
11.2021 - 01.2024
Sales Consultant
AT&T
05.2016 - 11.2020
Bachelor of Arts - Human Resources Management
Devery University
Associate of Applied Science - Information Technology
DeVry University
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