Osvaldo Nambo
Indianapolis,IN
Summary
Dynamic Operations Manager with a proven track record at Cummins-Meritor for enhancing operational efficiency and employee retention through effective leadership and process improvements. Skilled in operations management and team leadership, consistently achieving goals with a focus on continuous improvement and customer satisfaction. Excel in problem-solving and staff management, driving success and fostering professional growth.
Overview
23
23
years of professional experience
Work History
Operations Manager
Cummins-Meritor
09.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Directed operations to maintain accurate delivery schedules.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Production Supervisor
Meritor
10.2007 - 09.2021
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
Team Leader
Meritor
04.2002 - 10.2007
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Production Specialist
QRI
09.2001 - 09.2002
- Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
- Delivered quality products with effective use of control procedures and good inspection skills.
Material Handler
QRI
01.2002 - 04.2002
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Education
High School Diploma - Basic
Kelly High School
Chicago, IL06.1996
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Staff management
- Operations oversight
- MS office
- Goal setting
- Project leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Manager
Cummins-Meritor
09.2021 - Current
Production Supervisor
Meritor
10.2007 - 09.2021
Team Leader
Meritor
04.2002 - 10.2007
Material Handler
QRI
01.2002 - 04.2002
Production Specialist
QRI
09.2001 - 09.2002
High School Diploma - Basic
Kelly High School
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