Summary
Overview
Work History
Education
Skills
Work Availability
Quote
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Timeline
OperationsManager

Osvaldo Perez

Miramar,FL

Summary

Smoothly direct employees carrying out 98% operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.

Overview

23
23
years of professional experience

Work History

Operations Manager

Tobims Service Managment
03.2025 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
  • Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
  • Improved team morale with regular feedback sessions and recognition of outstanding performance.
  • Improved inventory accuracy with implementation of new tracking system, minimizing losses and write-offs.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
  • Reduced downtime and improved productivity by maintaining equipment and scheduling regular maintenance checks.
  • Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.
  • Managed vendor relationships to secure favorable terms and ensure consistent supply chain.

Operations Manager

King Ocean
08.2021 - 03.2025
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments by 65% and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Evaluated report data to proactively adjust and enhance operations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency

Operations Manager

Amazon.com Fulfillment Center
02.2016 - 10.2020
  • Operations, leadership and supervision of operation teams
  • Multiple processes of product sorting
  • Receiving products using frequency scanners and unloading shipments from trucks.
  • Handling packages from small envelopes to boxes ranging up to 50 pounds.
  • Use of carts, dollies, hand trucks and other moving equipment to move large quantities of merchandise.
  • Supported Chief Operating Officer with daily operational functions.
  • Researched and updated all required materials needed for firm and partners.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Oversaw operations of $1.3M organization, including budget planning, strategy development, community outreach, forecasting and payroll.
  • Assessed financial statements and Type reports to evaluate performance, develop targeted improvements and implement changes resulting in.
  • Managed inventory and reduced shrinkage by 95% through detailed monitoring of daily operations and stock.
  • Acquired 6 new buildings within district in within five years months.
  • Reduced turnover 96% by enhancing training, motivation and engagement strategies with all employees.
  • Wrote Timeframe production reports to help senior leadership make accurate operational plans and decisions.
  • Brought in exceptional candidates to boost team productivity and operational efficiency.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Established and oversaw $300.000 budget covering complete budgeting and operational areas.
  • Transformed underperforming teams into productive, profitable teams.
  • Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
  • Attended professional development training to improve knowledge and skills.
  • Developed contract terms and conditions and administered contract changes.
  • Review and understand contract plans and specifications.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.

Assistant Property Manager

Bravura Condo
01.2012 - 02.2019
  • During my short time at Bravura, I’ve been able to complete a major pool deck remodeling project, organizing and scheduling all projects with the respective contractors. I’ve installed new landscaping in and around the pool deck area, installed a new shower stall, new coping stones around the pool, new lighting (bringing the lighting up to code per Miami-Dade Country expectations). I’ve installed new gazebos and purchased brand new pool furniture.
  • Amended the Condominium Bylaws, which is a normally a huge task to get an entire community to agree and vote the same. (All 11 amendments passed).
  • Resolved a huge issue with a non-functioning sprinkler system. Now the sprinklers are working independently throughout the property.
  • Supervise work performed by the maintenance and porter staff. Scheduling and assigning work as needed.
  • Organize social functions for the residents to enjoy.
  • Post and send notices out to keep the community informed.
  • Screen and interview potential tenants and new owners moving to the property.
  • Negotiate contracts to save money for the Association.
  • Perform all clerical office duties such as filing, faxing, emailing, accounts payable, accounts receivables, depositing checks, & making bank runs.
  • Send bulk mailings from the Management Office to all unit owners.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Completed final move-out walk-throughs for tenants.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Communicated effectively with owners, residents and on-site associates.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Delivered emergency 24-hour on-call service for any tenant issues.
  • Carefully screened applicants for tenancy.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Scheduled contractors for maintenance issues.

Shipping Receiving Clerk Logistics

C.H. Robinson
03.2009 - 11.2014
  • Inspected cargo for count accuracy.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Received pick-ups and delivered them to warehouse.
  • Broke down average of 15 pallets of store supplies to stores throughout the US.
  • Dispatched for same-day pick ups.
  • Used manual jack to unload at customer site.
  • Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
  • Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition
  • Prepared vehicles for movement/shipment by air, rail, or vessel
  • Read bills of lading to determine assignment details
  • Reported any mechanical problems encountered with vehicles
  • Reported vehicle defects, accidents, traffic violations, or damage to the vehicles
  • Secured cargo for transport, using ropes, blocks, chain, binders, or covers
  • Verified the contents of inventory loads against shipping papers
  • Inspected product load for accuracy, and safely move it around the warehouse or facility to ensure timely and complete delivery
  • Obtained receipts or signatures for delivered goods and collected payment for services when required
  • Operated all wheeled vehicles and equipment over varied terrain and roadways for support of combat operations
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Performed basic mathematical calculations to check weights and dimensions of shipments.
  • Handled day-to-day shipping and receiving overseeing more than 50,000 packages per day.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Reviewed order data on Timeframe basis to verify transactions and shipping dates.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.

Part time warehouse supervisor

UPS Logistics
05.2002 - 12.2004
  • Supervised employees to ensure best work performance.
  • Ensured all packages received were processed and delivered on time.
  • Everything in the office had to be processed correctly.
  • Unloaded/loaded trucks full of boxes that also contained hazard material besides the regular packages.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Managed scheduling and task delegation for 97-member warehouse team.
  • Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
  • Operated computer system, hand-held inventory control device and calculator to perform .
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Operated warehouse material handling equipment, including hazardous material and biohazard materials.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Adhered to industry best practices for warehousing, material handling and documentation.
  • Managed merchandise inventory transactions.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Managed resource allocation and scheduling of all employees.
  • Maintained high levels of accuracy in daily operations.
  • Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety.
  • Used [Windows] to reconcile daily inventory.
  • Supervised shipping and handling operations.

Education

Bachelor of Arts - Criminology

University of Miami
Miami, FL
05.2008

Associate of Science - Computer science

Miami Dade College
Miami, FL
06.2005

High School Diploma -

Hialeah Senior High School
Hialeah, FL
06.2002

Skills

  • Organizational Skills
  • Strong Attention To Detail
  • Logistics
  • Supervisory Experience
  • Replenishment Processes
  • Loss Prevention Policies
  • Route Planning
  • Delivery Experience
  • Ms Office
  • Customer Service Excellence
  • Email Communication
  • Invoice Balancing
  • Process Development
  • Ocean exports
  • Freight forwarding
  • Ocean freight

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Manager

Tobims Service Managment
03.2025 - Current

Operations Manager

King Ocean
08.2021 - 03.2025

Operations Manager

Amazon.com Fulfillment Center
02.2016 - 10.2020

Assistant Property Manager

Bravura Condo
01.2012 - 02.2019

Shipping Receiving Clerk Logistics

C.H. Robinson
03.2009 - 11.2014

Part time warehouse supervisor

UPS Logistics
05.2002 - 12.2004

Bachelor of Arts - Criminology

University of Miami

Associate of Science - Computer science

Miami Dade College

High School Diploma -

Hialeah Senior High School

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