Oswaldo Espinoza
Valrico,Florida
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
14
14
years of professional experience
Work History
Sales Manager
Mavis Brakes& Tires
06.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Store Manager
Tbc Retail Group
10.2010 - 06.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Chemistry -
Xavier University of Louisiana
New Orleans, LA05.1986
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Sales strategy development
- Positive and upbeat
- Direct Sales
- Sales Tracking
- Sales processes
- Sales Coaching
- New Business Development
- KPI Tracking
- Territory Management
- Territory sales management
- Salesforce
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Promoted to Regional Sales Manager after Number successful years in the sales department.
- Named "Manager of the Year" in year.
- Achieved Result through effectively helping with Task.
- Collaborated with team of Number in the development of Project name.
Languages
Spanish
Professional Working
Timeline
Sales Manager
Mavis Brakes& Tires
06.2023 - Current
Store Manager
Tbc Retail Group
10.2010 - 06.2023
Chemistry -
Xavier University of Louisiana
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