Oswaldo Flores
Charlotte,NC
Summary
Developed skills in high-paced sales environment, focused on leadership, team collaboration, and customer service. Looking to transition into new field, leveraging ability to manage teams and drive results. Dedicated to applying strong organizational and communication skills to new challenges.
Overview
2
2
years of professional experience
Work History
Sales Supervisor
Cedar Fair - Carowinds
08.2023 - Current
- Mentored junior sales staff, promoting professional development and career advancement.
- Developed and executed sales strategies for improved market penetration.
- Increased team performance by implementing targeted training programs for sales staff.
- Conducted regular performance reviews for enhanced employee engagement and motivation.
- Established clear communication channels within team, fostering a collaborative work environment.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Associate
Cedar Fair - Carowinds
08.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Master of Science - Industrial Engineering
University of North Carolina At Charlotte
Charlotte, NC05-2026
Bachelor of Science - Industrial Engineering
Central Piedmont Community College
Charlotte, NC05-2026
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Trilingual
- Motivational skills
- Sales reporting
- Inventory control
- Influencing skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
German
Professional Working
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Participate in Baseball and Football, as recreational activities to maintain physical fitness
- Volunteering with youth sports programs as a Coach
- Coding and Programming
- Strategy Games
- Personal Development and Self-Improvement
Timeline
Sales Supervisor
Cedar Fair - Carowinds
08.2023 - Current
Sales Associate
Cedar Fair - Carowinds
08.2022 - 08.2023
Master of Science - Industrial Engineering
University of North Carolina At Charlotte
Bachelor of Science - Industrial Engineering
Central Piedmont Community College
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