Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oswaldo Herrera

Lancaster,PA

Summary

Dynamic and dedicated professional with extensive experience at restaurant mexican, Spain, italian and Mediterranean food excelling in customer service and problem-solving. Proven ability to enhance guest satisfaction through effective communication and teamwork, while maintaining high standards of cleanliness and food safety. Skilled in order taking and cash handling, fostering loyalty among patrons. You won't be dissapointed im a hard working person speak Spanish and English.

Overview

2026
2026
years of professional experience

Work History

Restaurant Waiter

Bread and Wine Restaurant
05.2021 - 06.2025

Im very hard working person and responsible u won't be disappointed hired me

  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.

Waiter/ Bartender

La Casa De La Pasta
01.2018 - 05.2021
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Checked guests' identification before serving alcoholic beverages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Hard working responsible you won't be dissapointed

Restaurant Busser

Scarlatto Restaurant
2013 - 06.2020
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Busser/waiter

Casa Pepe Restaurant (mexican/spain)
12.2010 - 2013
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Education

Warwick High School
Lititz, PA

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Cash handling
  • Table setting
  • Food safety awareness
  • Memory retention
  • Food presentation
  • Wine pairing
  • Guest engagement
  • Allergy awareness
  • Food hygiene
  • Beverage refills
  • Mixed drinks
  • Dessert recommendations
  • Food service delivery
  • Soft drink service
  • Large party coordination
  • Server collaboration
  • Personal hygiene
  • Alcoholic beverage service
  • Beverage knowledge
  • Food service promotion

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Waiter

Bread and Wine Restaurant
05.2021 - 06.2025

Waiter/ Bartender

La Casa De La Pasta
01.2018 - 05.2021

Busser/waiter

Casa Pepe Restaurant (mexican/spain)
12.2010 - 2013

Restaurant Busser

Scarlatto Restaurant
2013 - 06.2020

Warwick High School
Oswaldo Herrera