Othmane Baddou
Newport,KY
Summary
Motivated, detail-oriented, with a strong background in sales, customer service, data analysis and communication. I have a solid foundation of theoretical knowledge. Eager to apply skills in a practical setting and make a meaningful contribution to the success of the team. Committed to exceeding expectations and achieving positive outcomes.
Overview
9
9
years of professional experience
Work History
Sales Associate
Metro by T-Mobile
12.2023 - 07.2024
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Organized merchandise displays to promote higher levels of customer engagement
- Operated cash register and POS to process sales transactions and handle payments
- Engaged with guests to understand and anticipate customer service needs.
Sales Associate
Boost Mobile
02.2020 - 02.2021
- Provided accurate information about products, prices and services
- Processed transactions using a point-of-sale system
- Maintained up-to-date knowledge of store merchandise and policies
- Built relationships with customers to encourage repeat business
- Organized stockroom shelves according to size, color or style
- Demonstrated product features and benefits for customers' needs
- Developed promotional strategies to increase sales volume
- Attended weekly team meetings to review performance goals and objectives.
Teacher
Education Academy
09.2018 - 08.2019
- Built and strengthened positive relationships with students, parents and teaching staff
- Created lesson plans and chose supporting materials to promote positive learning experiences
- Met with parents to discuss students' progress and review areas requiring improvement
- Supervised students throughout day, both in classroom and outside during breaks
- Differentiated instruction according to student skill level
- Graded projects, exams and assignments to track student progression.
Stock Controller
Study internship
05.2015 - 06.2015
- Counted inventory with daily cycles and periodic full-scale audits
- Kept detailed records of previous purchases and standard prices for items
- Filled out paperwork and filed documents for new stock orders and damage claims.
Education
Bachelor's degree - Business administration
Franklin University
Columbus, OH12.2024
Associate degree - pre-business administration
Cincinnati State Technical And Community College
Cincinnati, OH08.2022
Bachelor's degree - Management
University Abdelmalk Essaadi Larache
07.2017
High school diploma - Economics
High School Prince Moulay Abdelah Sidi Kacem
07.2012
Skills
- Microsoft Office
- Strategic Planning
- Problem Resolution
- Data Analysis
- Project Management
- Time Management
- Retail Store Operations
Timeline
Sales Associate
Metro by T-Mobile
12.2023 - 07.2024
Sales Associate
Boost Mobile
02.2020 - 02.2021
Teacher
Education Academy
09.2018 - 08.2019
Stock Controller
Study internship
05.2015 - 06.2015
Bachelor's degree - Business administration
Franklin University
Associate degree - pre-business administration
Cincinnati State Technical And Community College
Bachelor's degree - Management
University Abdelmalk Essaadi Larache
High school diploma - Economics
High School Prince Moulay Abdelah Sidi Kacem
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