Othniel Kra
West Haven,CT
Summary
Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Amazon Associate
Amazon
09.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Pool Attendant
Savin Rock Condominium
05.2022 - 09.2023
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Kohls Associate
Kohls
10.2021 - 01.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Ice and Fire Crew Member
Ice and Fire
06.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Associate of Arts - Liberal Arts And Sciences
Gateway Community College
New Haven, CT05-2025
Skills
- Customer Service
- Computer Skills
- Customer interaction
- Cash Handling
- New Hire Training
- MS Office
- Store Organization
- Store Opening and Closing
- Sales and Promotions
Languages
French
Professional Working
Timeline
Amazon Associate
Amazon
09.2022 - Current
Pool Attendant
Savin Rock Condominium
05.2022 - 09.2023
Kohls Associate
Kohls
10.2021 - 01.2022
Ice and Fire Crew Member
Ice and Fire
06.2021 - 08.2021
Associate of Arts - Liberal Arts And Sciences
Gateway Community College
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