OTIS MCGREW
Pensacola
Summary
Seasoned owner/operator with several years
Seasoned Owner/Operator with relevant experience in business management and operations. Possess skills in team leadership, strategic planning, and customer service. Known for driving operational growth and achieving business goals. Contributed to profitability and success of previous ventures through effective oversight and hands-on involvement.
Overview
26
26
years of professional experience
1994
1994
years of post-secondary education
1
1
Certification
Work History
Owner/Operator
Billy Goat's Lawn Care and Landscaping
Pensacola
12.2017 - Current
- Managed daily operations of lawn care and landscaping services.
- Supervised a team of landscapers and maintenance staff.
- Developed customer relationships through effective communication and service delivery.
- Scheduled and coordinated project timelines for various landscaping jobs.
- Maintained equipment, ensuring proper functioning and safety standards.
- Trained new employees on lawn care techniques and safety protocols.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Negotiated contracts with clients for products or services rendered by the company.
Owner/Operator Specialist
Quality Property Management Group
Pensacola
12.2007 - 12.2016
- Managed property maintenance schedules and vendor relationships for multiple properties.
- Oversaw tenant relations, addressing inquiries and resolving conflicts effectively.
- Implemented marketing strategies to attract new tenants and enhance occupancy rates.
- Coordinated lease agreements, ensuring compliance with legal regulations and company policies.
- Conducted property inspections to maintain quality standards and identify necessary repairs.
- Developed budgets and monitored expenses to ensure financial sustainability of properties.
General Manager
The Mens Warehouse
Pensacola
12.1999 - 12.2005
- Managed daily operations of retail locations, ensuring high standards of customer service.
- Developed and implemented training programs for staff to enhance product knowledge.
- Oversaw inventory management, optimizing stock levels and minimizing shrinkage.
- Coordinated marketing efforts to increase brand visibility and drive customer engagement.
- Led team meetings to communicate goals and motivate employees towards success.
- Analyzed sales data to identify trends and inform strategic decision-making processes.
- Ensured compliance with company policies and procedures across all store operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
Bachelor of Science - Political Science And Government
Florida Agricultural And Mechanical University
Tallahassee, FL 12.1990 - 12.1993
Rutherford High School
Panama City, FLSkills
- Team management
- Customer relationship management
- Budgeting and forecasting
- Marketing strategy development
- Hands on skill set
Certification
While I owning my landscaping business. I had several opportunities to work with FEMA and the Army Corp of Engineers. After Hurricane Michael that destroyed Panama City through my hard work and diligence. I was able to sign contract with the FEMA and the Army Corp of Engineers to install emergency blue tarps for storm rattled houses. After that I contracted on with several other storms from Lake Charles louisiana all the way to North Carolina. During theses deployments earned my osha certifications, also a certified trainer for the Army corps of engineers, blue tarping program. Where I was giving the authority to hire and train my own crews.
Timeline
Owner/Operator
Billy Goat's Lawn Care and Landscaping
12.2017 - Current
Owner/Operator Specialist
Quality Property Management Group
12.2007 - 12.2016
General Manager
The Mens Warehouse
12.1999 - 12.2005
Bachelor of Science - Political Science And Government
Florida Agricultural And Mechanical University
12.1990 - 12.1993
Rutherford High School