Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Otis Mitchell

Woodbridge,VA

Summary

Talented Automotive professional with strong background working on all types of vehicles. Bringing strong work ethic and record of reliability. Experienced with extensive knowledge of vehicle testing, maintenance and repair. Adept at inspecting, troubleshooting, reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Automotive Technician

Ourisman Fairfax Kia
02.2024 - Current
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Performed safety inspections, in the process of obtaining emissions inspection license.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Investigated customer complaints to identify cause of malfunctions.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.

Automotive Technician

Beyer Kia
09.2021 - 02.2024
  • Performed VA safety inspections.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Replaced engine assembly
  • Replaced trans axle assembly
  • Performed all general line service repairs as outlined in owners maintenance manual.
  • Investigated customer complaints to identify cause of malfunctions.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.

Automotive Technician/Mechanic Shop Foreman

Browns Manassas Kia
05.2016 - 09.2021
  • Performed all general line service repairs.
  • Performed VA safety inspections.
  • Provided assistance /over sight to assist all other technician in ship related repairs.
  • Dispatch service repair orders each day.
  • Performed repairs and inspection on used car fleet for resale on all makes and models.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Automotive Technician

Farrish Jeep
01.2015 - 05.2016

Performed all general service repairs.

  • Completed customer orders and warranty services according to manufacturer specifications.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.

Automotive Technician

Beyer Kia Falls Church
09.2009 - 01.2016
  • Performed safety inspections.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Investigated customer complaints to identify cause of malfunction.

Education

KIA Master Technician -

KIA University
Allentown, PA
05.2014

Diploma Of Practical Theology - Practical Theology

International Seminary
Fort Lauderdale, FL
09.2006

High School Diploma -

Washington County High School, Chatom AL
Chatom AL
05.1981

Skills

  • Advanced diagnostics (electronic scan tools/specialized tools)
  • Diagnose, repair, overhaul variety of vehicle systems
  • Troubleshooting, problem-solving
  • Customer service
  • Vehicle inspection
  • Preventive maintenance services
  • Electronic data entry
  • Work planning and prioritization
  • Estimate writing

Certification

  • ASE Mastertech
  • KIA Master Technician
  • VA State Licensed Inspector
  • VA State Emissions Inspector (in process of obtaining)

Timeline

Automotive Technician

Ourisman Fairfax Kia
02.2024 - Current

Automotive Technician

Beyer Kia
09.2021 - 02.2024

Automotive Technician/Mechanic Shop Foreman

Browns Manassas Kia
05.2016 - 09.2021

Automotive Technician

Farrish Jeep
01.2015 - 05.2016

Automotive Technician

Beyer Kia Falls Church
09.2009 - 01.2016

KIA Master Technician -

KIA University

Diploma Of Practical Theology - Practical Theology

International Seminary

High School Diploma -

Washington County High School, Chatom AL
  • ASE Mastertech
  • KIA Master Technician
  • VA State Licensed Inspector
  • VA State Emissions Inspector (in process of obtaining)
Otis Mitchell