Otis Morrison

Assistant General Manager/Hitch Professional

Uhaul Moving And Storage

Takoma Park

06.2022 - Current

Communicated regularly with suppliers regarding product delivery timelines, pricing information.
Identified opportunities for cost savings and operational efficiency improvements.
Created promotional campaigns to increase store traffic and generate revenue.
Managed daily operations of the store, including scheduling and supervising staff.
Ensured compliance with company policies, procedures, and regulations.
Implemented safety protocols to protect both customers and employees from potential hazards.
Ensured that customer service standards were met or exceeded at all times.
Developed and implemented effective strategies to maximize sales and profits.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Evaluated current processes within the store environment to identify areas of improvement.
Managed and mentored staff to carry out operational directives with high productivity and accuracy.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
Collaborated with other departments to develop innovative solutions for complex problems.
Monitored inventory levels and placed orders for new stock as needed.
Collaborated with other departments within the organization to coordinate projects.
Assisted in the recruitment process by conducting interviews with prospective candidates.
Analyzed sales data to identify trends and opportunities for growth.
Oversaw payroll preparation and administration for staff.
Identified customer needs and delivered relevant product solutions and promotions.
Oversaw daily operations, ensuring efficiency and compliance with company standards.
Ensured compliance with health and safety regulations to maintain a safe working environment.
Handled customer complaints and inquiries, ensuring high levels of satisfaction.
Forecasted customer demand to set prices or credit terms for goods or services.
Monitored progress by establishing plans, budgets and measuring results.
Implemented successful business strategies to increase revenue and target new markets.