Summary
Overview
Work History
Education
Skills
Timeline
Intern
Otisha House

Otisha House

ICMS Case Manger I
Palmdale,CA

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Knowledgeable Case Manager experienced in coordinating care for individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Overview

3
3
years of professional experience

Work History

Case Manager

Tarzana Treatment Centers, Inc
Lancaster, CA
06.2023 - Current
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Liaised with social worker to expedite financial assistance not covered by insurance.

Personal Service Coordinator

Mental Health Of America Of Los Angeles
Lancaster, CA
04.2022 - 06.2023
  • Helped clients to maintain independence and quality of life.
  • Preserved patient safety by following safety protocols.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Liaised with key accounts to deliver targeted administrative household support.

Site Support Monitor

Helena Health
Santa Clarita, CA
01.2021 - 01.2022
  • Preserved patient safety by following safety protocols.
  • Participated in team meetings and staff training sessions.
  • Provided assistance with medication management.
  • Provided emotional support and companionship to clients.
  • Monitored and reported any changes in clients' physical and mental health.

Education

GED -

Antelope Valley Adult School
Lancaster, CA
10.2009 - 10.2009

Skills

Documentation proficiency

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Timeline

Case Manager

Tarzana Treatment Centers, Inc
06.2023 - Current

Personal Service Coordinator

Mental Health Of America Of Los Angeles
04.2022 - 06.2023

Site Support Monitor

Helena Health
01.2021 - 01.2022

GED -

Antelope Valley Adult School
10.2009 - 10.2009

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Otisha HouseICMS Case Manger I