Ottis L. West III
Alexandria,Virginia
Summary
PROFESSIONAL OBJECTIVE To commit my strong work ethic, high standard of attention to detail, and proven technical, administrative and leadership skills, to achieve desired business objectives and goals. Results-focused, safety conscientious team leader/player with more than 13-years of successful experience at the cutting edge of telecommunications cabling technology, encompassing expertise in the design, installation, OSP/ISP splicing, maintenance and testing of Long haul and Metro fiber optic applications, Copper cabling systems, and UHF/VHF antenna systems. I lead and manage projects from single point cut-ins for business customers to large scale outside plant fiber optic builds exceeding hundreds of miles. Exceptional analytical and troubleshooting skills.
Overview
15
15
years of professional experience
Work History
Operations and Service Supervisor
TING FIBER LLC
ALEXANDRIA, VA
02.2023 - Current
- Managed a team of technicians and support staff, ensuring optimal performance and resource allocation
- Assigned tasks, monitored work progress, and provided training to maintain service standards
- Conducted regular performance evaluations, offering constructive feedback for team development
- Oversaw installation, maintenance, and repair of network systems, promptly resolving technical issues
- Addressed customer complaints, improving satisfaction and resolving service interruptions effectively
- Developed and managed work schedules, coordinating upgrades and installations to minimize disruptions
- Maintained detailed records and prepared reports on system performance, team activities, and customer satisfaction
- Monitored key performance indicators (KPIs) and implemented process improvements to enhance efficiency
- Managed inventory, ordering telecom equipment and spare parts as needed.
Lead Fiber Optic Network Infrastructure Technician
GENESIS FIBER OPTICS, INC
CHESAPEAKE, VA
06.2016 - 02.2023
- In this role, was responsible for identifying, analyzing, and constructing fiber optic rings for metro and long haul networks, Hubs, Central Offices, Data centers, ODN, MAC cabinets, DMSI/Fiber manager, and splice enclosures for both aerial, and underground applications
- Redirection of active fiber paths, and OTDR testing of fiber optic transmission/network design applications
- 6+ years of experience with SONET based next generation DWDM wavelength systems, SDH networks with SNCP rings
- Effectively prioritize and manage multiple issues at once
- Verification/testing for high dB loss, high transmittance, reflection, refractions, and possible interferences repair points, distance, diverse paths and continuity
- Preparing and dressing cables, splicing loose tubes, and splicing ribbon fibers
- Performed lateral tie ins, and mid sheath interception preparations for active fiber redirection of
- SONET, DWDM, BiDi rings, GPON overlay projects, RFoG, and Ethernet Extensions for new and existing customers
- Designed and implemented network extensions for the United States Department of Defense, United States
- Department of the Navy, Cox Communications, FTTH/FTTx, CenturyLink/LEVEL3,Windstream, Sprint, Segra, and AT&T
- Relocation of old fiber optic sheaths to new updated plant overlay designs
- Work closely with engineers, and construction planners with planning, design, new build/rebuild of
- Long haul and Metro backbone fiber to provide the most efficient and cost effective fiber design of new and existing fiber optic plant
- Interpretation and implementation of Ring/Stick maps, CAD drawings, PDF’s, Fiber provisioning forms, and slice reports
- Also responsible for updating EDPs and As-built documentation with current information upon splice completion
- Extensive experience with splice enclosures, cross connects, and ODN/OLT/OLM fiber management hardware
- Proactively respond to and resolve network alarms and outages
- Restorations include long haul and metro fiber networks for Cox communications, Facebook
- AWS, Dept
- Of Defense, CenturyLink, Paetec Windstream, Mid-Atlantic Broadband
- Lead splice tech/field designer for +50 T-mobile/ Sprint cell site tie-ins
- Lead technical/field designer for the 3700 Victory Blvd
- Diverse path for Rivers Casino
- Lead technician/field designer for the Thimble Shoals Fiber relocate project
- Lead technician for the City of Suffolk Fiber To the Home (FTTH) upgrade project
- Lead technician for Lake Taylor 336 ribbon fiber damage/ restoration
Installation Crew Leader
FULL CIRCLE CONCEPTS
CHESAPEAKE, VA
06.2015 - 06.2016
- Fiber Optic and Copper Cable, Hard-working Fiber Optic Installer who is motivated by the challenges provided by work as a line installer.Experienced with both outside plant and premises installations
- Lead and supervised aerial installation crew in 5 mile over build project for York county
- Used and maintained Horizontal directional drills, trenchers, excavators, and various heavy equipment, for conduit and duct bank installation
- Proficient in hand digging applications for customer drop installs
- Lead installer for Amazon Prime warehouse upgrade, installed,terminated, and tested +1000 CAT5/6 customer drops
First-line Manager/Supervisor, Center Supervisor
U.S. AIR FORCE
12.2009 - 06.2015
- Served in various positions of increased responsibility and complexity at worldwide locations, demonstrating exceptional leadership, knowledge, skills, and abilities in the following areas:
- Communications/Cable and Antenna Installation/Maintenance Team Leader
- Technically support Department of Defense (DOD) Engineering Installation (EI) projects worldwide
- Supervise, plan, organize, and direct cable and antenna installation and maintenance activities
- Provide technical instruction during engineering, installation, maintenance, and removal of cable systems, CAT-5/6, fiber cable systems, and OSP cable systems
- Lead and supervise EI technicians in providing command and control (C2) capabilities through installation, maintenance, fault isolation, and reconstitution of fixed cable and wireless distribution systems, local area networks (LAN), and wide area networks (WAN) in support of tactical/strategic operations
- Utilize electronic monitoring and test equipment to detect, locate and repair UHF/VHF antenna systems
- Safely operate and maintain 23 special purpose vehicles worth $3M and $500K worth of tools supporting the unit’s 72-hour rapid response requirements
- Ensure cable systems are installed in accordance with American National Standards Institute (ANSI) standards, Building Industry Consulting Services International (BICSI) practices, Telecommunications Design Reference Manual (TDMM) and National Electrical Code (NEC) standards
- Key Accomplishments:
- Sustained $3.5M High Frequency Global Communication Station Lincoln Control and Receiver site for Mystic Star (Presidential Communications)
- Assisted government contractors with a $1.4M upgrade to the West Coast Control site--increased Presidential Communications 100%
- Successfully steered Non-secure Internet Protocol Routing (NIPR) network upgrade; installed 12 LAN drops—increased joint first responder capability by 15% for 4K call per year
- Assisted Armed Forces Network (AFN) antenna removal team; recovered space and enabled expansion on 250 foot tower—saved $30K in contractor charge
- Led Department of Defense Dependents Schools (DoDDS) project team; installed 12K feet fiber and interconnected five facilities—elevated education for 9.4K students
- Work, Provide technical oversight for work center programs associated with business processes, resource management (facilities, equipment, budget, stock control and infrastructure), and training
- Ensure personnel, tools, equipment, and supplies are available to safely and efficiently meet operational requirements
- Define the overall objectives, priorities, and deadlines; plan the work, resolve problems, carry out successive steps of assignments, and make adjustments using accepted standard operating procedures
- OTTIS L
- WEST Page 3
- Quality Assurance/Control
- Demonstrate knowledge of quality assurance principles, concepts, and methodology related to telecommunications cabling systems and communications antenna systems, and skill in applying this knowledge to the planning and accomplishment of a variety of difficult and complex work assignments
- Skillfully apply knowledge of operating practices and procedures related to the rework processing of telecommunications systems and components to verify by work document review, materials and procedure checks, and onsite surveillance, making certain that quality requirements have been met
- Inspect technical files maintained within the shop for condition, completeness, and accuracy
- Safety Program Monitor
- Ensure a proactive approach to accident prevention by training and advising personnel on safety issues
- Inspect facilities, grounds, buildings, and machinery to isolate hazards to life, health, and equipment
- Assess work center activities in accordance with OSHA regulations for the safe performance of work-related duties
- Plan, organize, and present weekly safety meetings
Education
A.A.S - Electronic Systems Technology
Community College of The Air Force
Skills
- Training development aptitude
- High-energy attitude
- Service standard compliance
- Microsoft Excel
- Adaptive team player
- Technical diagnosis
- Network configuration
- Maintenance records
- Equipment maintenance proficiency
- Worksite preparation
- Blueprint Reading
- Risk Assessment
- Maintenance Scheduling
- Troubleshooting and diagnostics
- Problem-solving abilities
- Routine Maintenance
- Safety oversight
- Management
- Production
- Budgeting and cost control strategies
Additional Information
- AWARDS: , Recipient of numerous awards for outstanding military, humanitarian, and community service
Timeline
Operations and Service Supervisor
TING FIBER LLC
02.2023 - Current
Lead Fiber Optic Network Infrastructure Technician
GENESIS FIBER OPTICS, INC
06.2016 - 02.2023
Installation Crew Leader
FULL CIRCLE CONCEPTS
06.2015 - 06.2016
First-line Manager/Supervisor, Center Supervisor
U.S. AIR FORCE
12.2009 - 06.2015
A.A.S - Electronic Systems Technology
Community College of The Air Force
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