Arnoldo Lopez
Miami,FL
Summary
Results-driven physical therapy major with an intrinsic desire to help others, a background in customer service, and effective communication skills. Demonstrated ability to organize tasks, assist various demographics of patients, and maintain an environment that is safe, sanitary, and supportive. Aiming to start my professional internship or entry-level professional experience at a well-established physical therapy clinic, rehabilitation facility, or fitness/health setting to learn from others and assist in the care of individuals while obtaining hands-on professional experiences.
Overview
2
2
years of professional experience
Work History
Customer Care Representative
Publix Grocery
02.2025 - Current
- Assisted customers with inquiries about store policies and procedures, ensuring clear communication.
- Processed customer orders accurately and efficiently, minimizing wait times during peak hours.
- Resolved customer complaints by actively listening and providing effective solutions, enhancing customer satisfaction.
- Collaborated with team members to ensure smooth operations and efficient service delivery in the department.
Customer Service Representative
10.2023 - 12.2024
Pool/Beach Attendant
Bouchers Brothers, Diplomat Beach Resort
10.2023 - 12.2024
- Provided assistance for guests across the pool lounging area and the beach, while keeping them informed on the various amenities offered at the hotel. Throughout the guest pool and beach area I supervised the setup and breakdown of cabanas and bungalows for guests’ reservations
Education
Associate of Arts - Exercise Science
Miami Dade College
Miami, FL05-2029
Skills
- Computer skills
- Communication skills
- Responsibility
- Providing customer service
- Organizing tasks
- Expressing ideas
- Creativity thinking
- Attention to details
- Advising people
- Maintaining filing systems
- Safety procedures
- Customer communications
- Sports injury treatment
Languages
English
Spanish
Interests
- I like working with my hands and fixing things
- Enjoy hobbies that combine physical activity with outdoor exploration
- Gym Workouts
- Enjoy participating in [activity] for overall physical and mental well-being
- High-Intensity Interval Training
Timeline
Customer Care Representative
Publix Grocery
02.2025 - Current
Customer Service Representative
10.2023 - 12.2024
Pool/Beach Attendant
Bouchers Brothers, Diplomat Beach Resort
10.2023 - 12.2024
Associate of Arts - Exercise Science
Miami Dade College