Otto Garcia Avalos

• Conducted daily store operations, including opening and closing procedures, and cash handling.
• Monitored inventory levels and partnered with District Managers to request additional products to meet customer demand.
• Developed strategies to maximize sales and profitability.
• Proven ability to lead and manage a team
• Ensuring smooth store operations and operational excellence in all processes.
• Expertise in recruiting, hiring, and retaining top talent, as well as empowering, developing, and motivating a team to achieve exceptional results by delivering an elevated customer experience.
• Managing budgets
• Adhere to visual guidelines and ensure the store is immaculate.
• Employee scheduling: Running expense, sales, and profitability reports
• Analyzed financial data to identify areas for improvement.
• Created weekly work schedules for store personnel.
• Provided feedback on marketing campaigns to improve effectiveness.

• Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling.
• Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
• Developed strategies for increasing store profitability by analyzing
  financial data and implementing cost-saving measures.
• Demonstrating creativity and dedication to achieving business success
• Collaboratively partnering with the store manager to drive business
  growth. Proven managerial expertise in meeting demanding deadlines and achieving targets.
• Supervised a team of employees and provided ongoing training to ensure
  high levels of customer satisfaction.
• Provided leadership support during peak business hours by motivating
  staff members to meet targets.
• Assisted in recruiting efforts by interviewing candidates for open positions
  in the store.
• Delegated work to staff, setting priorities and goals

• Monitored store performance and identified areas for improvement.
• Tracked sales data to ensure accurate inventory levels.
• Supporting the Store Manager in the recruitment and hiring process for
  available positions, while concurrently undergoing training to assume the
  role of Store Manager.
• Providing assistance to customers and ensuring exceptional customer
  service
• Developed strategies to increase customer loyalty and retention.
• Provided employees with feedback on job performance.
• Performed daily cash management duties including deposits, audits.
• Supported the Store Manager in daily operations activities as needed.
• Coordinated floor moves, merchandising, and display maintenance, and monitored floor stock to keep popular items available to buyers.

Consistently provided exceptional customer service, ensuring that all customer needs were met. Demonstrated proficiency as a sales associate, as well as in cashier and stocker roles, consistently achieving top sales and building strong client relationships.

• As a sales associate, I was eager to expand my responsibilities and contribute to the visual merchandising of the store. Working in a fast-paced environment, I was able to adapt to multiple roles throughout the day. I was happy to assist customers around the store, and I was also willing to help out at the cash wrap when needed.

• As a sales associate, I made sure that the store always looked well-stocked and presentable, and that customers were our top priority. I assisted customers in finding what they were looking for, and also helped with cashier duties, and worked as a stock associate for shipments.