Oumar Athie
Pflugerville
Summary
Highly motivated professional with expertise in recruitment, employee relations, and performance management, with a strong ability to lead teams to success. Skilled in assessing personnel needs and designing comprehensive recruitment strategies. Proven track record in Talent Acquisition and in developing both new and tenured employees, resulting in improved job satisfaction and retention.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Talent Acquisition Coordinator
VXI Global Solutions
Austin, Texas
11.2025 - Current
- Utilized Applicant Tracking System software to track progress of each candidate throughout the recruitment cycle.
- Analyzed data from past recruitment cycles to identify areas of improvement in the talent acquisition process.
- Performed reference checks prior to making final offers of employment.
- Provided timely feedback to applicants regarding their status in the selection process.
- Conducted Online interviews to assess potential candidates' skills and qualifications.
- Ensured compliance with federal and state laws related to Equal Employment Opportunity.
- Coordinated interviews between candidates and hiring panel.
- Conducted regular recruitment reports to present to senior management.
- Screened resumes and conducted initial interviews to evaluate candidate qualifications and fit.
Team Leader (Manager)
VXI Global Solutions
Austin, Texas
11.2021 - 04.2025
- Lead a team to achieve success by providing high-quality customer service, enhancing customer experience, and tracking team performance against KPIs.
- Conduct statistical analyses to monitor and improve client retention and service delivery.
- Foster teamwork and collaboration to meet operational goals.
- Utilize research and problem-solving skills to address challenges and drive continuous improvement.
- Maintain effective written communication with internal teams and clients.
- Company Overview: VXI Global Solutions for Meta and LG LOBS
Subject Matter Expert - META
VXI Global Solutions
Austin, Texas
09.2021 - 11.2021
- Provided expert support and high-quality customer service for the META platform.
- Conducted statistical analyses and monitored KPIs to ensure optimal performance and customer satisfaction.
- Contributed to team performance by sharing knowledge and assisting in problem-solving initiatives.
- Company Overview: Subject Matter Expert - META
Brand Ambassador - META
VXI Global Solutions
Austin, Texas
07.2021 - 09.2021
- Represented META by delivering exceptional customer service and ensuring client satisfaction.
- Worked collaboratively with teams to meet operational goals and improve customer experience.
- Gathered and analyzed data to provide insights on team and client performance.
- Company Overview: Brand Ambassador - META
Title Procurement Specialist
USAA Auto Insurance
Austin, Texas
05.2019 - 07.2021
- Finalized purchase details for orders and deliveries, ensuring timely and accurate processing.
- Monitored supplier performance, resolved issues, and addressed concerns to maintain smooth operations.
- Approved and processed orders, negotiated purchase terms, and ensured compliance with company policies.
- Collected and analyzed data to provide insights for improving procurement processes.
- Utilized strong communication, interpersonal, and negotiation skills to manage vendor relationships.
- Company Overview: Title Procurement Specialist
Education
Associate's Degree Incomplete -
Penn Foster Group
USHigh School - undefined
New York06.2012
Skills
- Applicant tracking systems
- Interview scheduling
- Interviewing techniques
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Adaptability and flexibility
- Decision-making
- Staff discipline
- Processes and procedures
- Workday, AWS, IEX, GSFS and Zendesk experience
- Customer service
- Verbal and written communication
- Coaching and mentoring
- Problem-solving abilities
- Team collaboration
- Team leadership
- Screening resumes
Certification
- The 7 habits of highly effective people
- Team Lead of the Year (Multiple Times)
- General Interpreter
LANGUAGES
English Fluent
French Advanced
Fulani Fluent
LEADERSHIP EXPERIENCE
Proven ability to lead and develop high-performing teams to exceed operational goals, delivering exceptional customer service and ensuring client satisfaction. Skilled in tracking and analyzing KPIs to drive team performance and client retention. Expert in problem-solving and continuous improvement, utilizing data-driven insights to streamline processes and enhance service delivery. Adept at fostering cross-functional collaboration, sharing knowledge, and mentoring team members to improve performance and morale. Strong communicator, engaging effectively with internal teams, clients, and stakeholders to ensure alignment and smooth operations. Experienced in vendor negotiation and managing relationships to ensure cost-effective procurement and resolve issues efficiently. Committed to compliance with company policies, industry regulations, and legal standards, particularly in customer service practices.
Timeline
Talent Acquisition Coordinator
VXI Global Solutions
11.2025 - Current
Team Leader (Manager)
VXI Global Solutions
11.2021 - 04.2025
Subject Matter Expert - META
VXI Global Solutions
09.2021 - 11.2021
Brand Ambassador - META
VXI Global Solutions
07.2021 - 09.2021
Title Procurement Specialist
USAA Auto Insurance
05.2019 - 07.2021
High School - undefined
Associate's Degree Incomplete -
Penn Foster Group