Oumar Koume
Fairfax,VA
Summary
Successful Front of House Team Member with extensive collaborative experience. Flexes easily between different positions to meet demand.
Overview
4
4
years of professional experience
Work History
Front of House Associate
Chick-fil-A
Fairfax, VA
07.2022 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed front counter operations, ensuring efficient order processing and accuracy.
- Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
- Collaborated with team members to promote a smooth and streamlined experience for customers.
- Resolved customer inquiries and complaints promptly, fostering positive experiences.
- Handled customer complaints professionally and efficiently, maintaining a high level of customer satisfaction.
Education
Bachelor of Arts - Political Science
George Washington University
Washington, District of Columbia, DC05-2028
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Professional demeanor
Timeline
Front of House Associate
Chick-fil-A
07.2022 - Current
Bachelor of Arts - Political Science
George Washington University