Oumar Sodho Bah
The Bronx,NY
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Manager
Sodho Multi Services INC
12.2022 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Universal Associate Banker Teller
ECOBANK GN
01.2019 - 10.2022
- Achieved high customer satisfaction by providing efficient and accurate banking services.
- Assisted customers in opening new accounts, ensuring a smooth onboarding process.
- Reduced wait times for clients by efficiently managing teller line and prioritizing tasks.
- Maintained secure cash handling procedures to minimize discrepancies and potential losses.
- Identified cross-selling opportunities and recommended appropriate products to meet customer needs.
- Offered assistance with online banking platforms, helping customers navigate digital services with ease.
- Handled complex transactions, addressing any concerns or issues promptly and professionally.
- Collaborated with team members to ensure seamless branch operations and excellent customer service.
Education
Associate of Science - Banking And Financial
University Barck Obama
Guinea Conakry06.2022
High School Diploma -
Ousmane Camara
Guinea Conakry08.2020
Skills
- Business Development
- Marketing
- Workforce Management
- Operations Management
- Financial Management
- Performance Management
- Business Administration
- Strategic Planning
- Time Management
- Budget Control
- Verbal and Written Communication
- Performance Evaluations
Timeline
Manager
Sodho Multi Services INC
12.2022 - Current
Universal Associate Banker Teller
ECOBANK GN
01.2019 - 10.2022
Associate of Science - Banking And Financial
University Barck Obama
High School Diploma -
Ousmane Camara
Similar Profiles
Gabriel AlvaradoGabriel Alvarado
Admin Assistant at MLPT Multi ServicesAdmin Assistant at MLPT Multi Services
Jesus MarquezJesus Marquez
Construction Worker Assistant at CA Force Contractors Multi ServicesConstruction Worker Assistant at CA Force Contractors Multi Services
Genivive EritGenivive Erit
Ground Crew Worker at Supra Multi ServicesGround Crew Worker at Supra Multi Services